Senior Director, Construction Casualty Claims

Markel

Senior Director, Construction Casualty Claims at Markel overseeing construction claims and leading claims teams. Responsible for strategy, operations, and cross-functional collaboration in a dynamic environment.

Posted 5/27/2026full-timeRichmond • Illinois, New Jersey, Texas, Virginia • 🇺🇸 United StatesSenior💰 $158,720 - $218,240 per yearWebsite

About the role

Key responsibilities & impact

Provide strategic oversight and direction on construction casualty claims, including coverage analysis, reserving, and resolution strategy
Identify and escalate significant exposure trends and individual claims to senior leadership and key business partners
Lead, develop, and evaluate a team of claims managers and examiners, fostering a high-performance, accountable culture
Approve reserves and settlements beyond delegated authority and recommend material reserve changes to senior leadership
Partner cross-functionally with Underwriting, Product, and Actuarial to influence portfolio performance and risk outcomes
Ensure adherence to regulatory requirements; Fair Claims Practices, and internal Claims Quality Performance objectives while driving consistency and best practices
Strengthen relationships with customers, brokers, and internal stakeholders to support service excellence and business objectives
Support operational management, including reporting, budgeting, expense management, and resource planning
Contribute to claims leadership strategy discussions, continuous improvement initiatives, and special projects
Travel as needed to support team engagement, business initiatives, and industry presence - 25%.

Requirements

What you’ll need

Bachelor’s degree required
Active claims adjuster license (or ability to obtain) required
10+ years of construction casualty claims experience, including bodily injury, property damage, and construction defect
Proven leadership experience managing managers or leading complex claims teams
Demonstrated expertise handling large-loss, high-severity claims and making strategic coverage and reserving decisions.
Strong technical expertise in construction claims and complex coverage analysis
Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).

Benefits

Comp & perks

health, dental and vision insurance plan options
optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
corporate holidays
floating holidays
parental leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

construction casualty claimscoverage analysisreservingclaims managementlarge-loss claimshigh-severity claimsstrategic decision makingclaims quality performancebudgetingresource planning

Soft Skills

leadershipteam developmentcommunicationrelationship managementstrategic oversightcross-functional collaborationoperational managementcontinuous improvementaccountabilityservice excellence

Certifications

Bachelor's degreeclaims adjuster license