Associate Claims Analyst

Markel

Associate Claims Analyst resolving low complexity claims for Markel Group, a Fortune 500 company. Collaborating with the claims team and providing excellent customer service in the insurance sector.

Posted 5/20/2026full-timeRichmond • Virginia, Wisconsin • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Confirms coverage of personal property claims by reviewing policies and documents submitted in support of claims
Analyzes coverage and communicates coverage positions
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
Maintains accurate system data and documentation by collecting, recording, analyzing and summarizing information
Negotiates and settles claims either directly or indirectly
Prepares reports by collecting and summarizing information
Identifies subrogation opportunities and fraud potential and makes appropriate referrals
Strong emphasis on customer service to both internal and external customers is a major focus for this role particularly as it relates to service to our insureds
Participates in special projects or assists other team members as requested
May be asked to take on higher complexity claims as needed

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience in the insurance industry
Must be eligible to receive claims adjuster license
Successful completion of basic insurance courses or achievement of industry designations
Knowledge of insurance industry or claims handling preferred, or
Successful completion of 2 years as a Claims Technician or in another industry support role
US Work Authorization required

Benefits

Comp & perks

Health insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims analysisinvestigationdata analysisnegotiationreport preparationsubrogation identificationfraud detectionreserve settingcoverage evaluationliability assessment

Soft Skills

customer servicecommunicationteam collaborationproblem-solvingorganizational skillsattention to detailadaptabilityinterpersonal skillstime managementcritical thinking

Certifications

claims adjuster licenseinsurance industry designationsbasic insurance courses completion