Senior Product Owner

Markel

Sr. Product Owner on ICON/PZAZ/Paragon team ensuring legacy systems deliver reliable performance.

Posted 5/20/2026full-timeRichmond • New York, Virginia • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Partner with stakeholders, including upstream and downstream systems/functional areas, to understand business priorities and how they rely on legacy applications and workflows
Own strategic stakeholder engagement for assigned areas, demonstrating deep knowledge of both business processes and system constraints
Adopt and implement agile best practices across the team for maintaining and enhancing legacy systems, balancing stability with incremental improvements
Owns prioritization decisions for assigned product backlog and release planning
Ensure proper documentation of stories and epics that capture business needs
Refine and maintain product backlogs, prioritize user stories, and define project scope, objectives, deliverables, and product requirements
Work with architects to translate business strategies into practical solutions within the limitations of existing systems while identifying opportunities for modernization
Drive delivery of scalable solutions aligned with strategic IT roadmaps strategic IT roadmaps and portfolio budgets
Collaborate across Operations to ensure legacy systems continue to support these functions without disruption
Support User Acceptance Testing (UAT), regression testing, and training initiatives for updates or transitions involving legacy systems
Help drive technology and process transformation for US & Bermuda
Measure product performance and value delivery through KPIs and metrics tied to business outcomes
Ensure prioritization aligns with IT investment roadmap and budgetary goals
Partner with Product Managers, Architects, and Enterprise teams to maintain conceptual and technical integrity across the portfolio
Champion customer-centric outcomes by prioritizing features that enhance customer experience and operational efficiency
Ensure product changes adhere to regulatory and compliance standards
Maintain awareness of emerging technologies and industry best practices to inform product strategy

Requirements

What you’ll need

5+ years of insurance experience is a plus
Bachelor's degree or equivalent work experience is required
Proven experience as a Product Owner or similar role in technology or operations
Ability to manage multiple and multi-faceted stakeholders
Solution-oriented, creative thinker
Strong understanding of Agile methodologies and product management practices
Excellent communication and stakeholder management skills
Proficiency in Jira and Confluence for backlog management and documentation
Ability to translate strategic goals into actionable business requirements
Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity
Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment
Financial and business acumen to align product decisions with organizational goals
Ability to track and report on continuous improvement metrics and modernization impact

Benefits

Comp & perks

All full-time employees have the option to select from multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile methodologiesProduct managementUser Acceptance Testing (UAT)Backlog managementDocumentationKPI measurementBusiness requirements translationContinuous improvement metricsModernization impact

Soft Skills

Stakeholder managementSolution-oriented thinkingCreative thinkingCommunication skillsEthical professionalismAdaptabilityResilienceCustomer-centric focusCollaboration