Support Specialist – FI

Markel

Support Specialist at Markel managing underwriting tasks and client communications. Responsible for facilitating transactions and ensuring accuracy in a fast-paced, team-oriented environment.

Posted 5/7/2026full-timeWoodland Hills • Arizona, California, Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $30 per hourWebsite

About the role

Key responsibilities & impact

Serve as point of contact for agents/brokers by gathering information on behalf of underwriters
Answer questions, resolve low complexity issues, facilitate overall serving of accounts
Process business transactions not requiring review/signoff by an underwriter
Maintain a suspense and follow-up system for outstanding underwriting items
Ensure accuracy of information inputted into all appropriate systems
Communicate with team members, agents/brokers, and other key business partners
Participate in problem solving activities to define and implement solutions

Requirements

What you’ll need

Typing 50+ wpm
5 years of MS Office skills preferred
Ability to follow procedural guidelines and recognize exceptions to guidelines
Successful experience working in a team-oriented, collaborative environment
Self-directed and highly productive with light supervision
Comfortable with high volume workloads and fast-paced service standards
Detail-oriented, results-oriented and accuracy-focused
Good verbal and written communication skills
US Work Authorization required (no visa sponsorship provided)

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Optional life insurance
Optional disability insurance
401(k) with employer match
Employee Stock Purchase Plan
Paid time off (PTO)
Corporate holidays
Floating holidays
Parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

typing 50+ wpmMS Office skills

Soft Skills

team-orientedcollaborativeself-directedhighly productivedetail-orientedresults-orientedaccuracy-focusedverbal communicationwritten communication