Support Specialist

Markel

Underwriting Support Specialist at Markel enhancing client service and managing workflow for agents/brokers. Serving as a resource to the underwriting team and ensuring timely processing of transactions.

Posted 5/1/2026full-timeScottsdale • Arizona, California • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $34 per hourWebsite

About the role

Key responsibilities & impact

Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters
Answer questions and resolve low complexity issues
Maintain workflow and ensure accuracy of information inputted into systems
Communicate with team members, agents/brokers and other key business partners
Participate in problem-solving activities and implement solutions

Requirements

What you’ll need

High school diploma required, college degree preferred
Exceptional attention to detail with a commitment to accuracy and quality
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Strong customer service orientation with the ability to build positive relationships
Excellent verbal and written communication skills
US Work Authorization required; Markel does not provide visa sponsorship

Benefits

Comp & perks

Health insurance
Dental and vision insurance
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
Paid time off
Corporate holidays and floating holidays
Parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft OfficeWordExcelOutlookPowerPoint

Soft Skills

attention to detailcommitment to accuracycustomer service orientationrelationship buildingverbal communicationwritten communication

Certifications

high school diplomacollege degree