Executive Claims Examiner

Markel

Technical expert managing high complexity claims in an insurance context, ensuring compliance and effective stakeholder management. Engaging in training and providing technical support within the team.

Posted 4/30/2026full-timeRichmond • New Jersey, New York, Texas, Virginia • 🇺🇸 United StatesSeniorLead💰 $97,520 - $134,090 per yearWebsite

About the role

Key responsibilities & impact

Confirms coverage of claims by reviewing policies and documents submitted in support of claims
Analyzes coverage and communicates coverage positions
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Directs and monitors assignments to experts and outside counsel
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
Negotiates and settles claims either directly or indirectly
Prepares reports by collecting and summarizing information
Adheres to Fair Claims Practices regulations
Assist in training and mentoring of specialists
Serves as technical resource to subordinates and others in the organization
Review and approve correspondence, reports and authority requests as directed by manager
Participates in special projects or assists other team members as requested
Travel to mediations, trials, and conferences as required
Represents Markel’s claims expertise on external panels and industry forums
Coordinates loss information for senior business stakeholders and presents during monthly/quarterly business meetings
Contributes to maintenance of claims guidelines and best practice procedures
Delivers technical training to colleagues and external contacts as appropriate
Ensures effective vendor and litigation management on claims with a focus on minimizing indemnity exposure and mitigating vendor and legal expense
Steps in for manager to assume managerial duties when manager is unavailable or requires assistance

Requirements

What you’ll need

Bachelor’s Degree required
Must have or be eligible to receive claims adjuster license
Minimum of 10 years of claims handling experience or equivalent combination of education and experience
Experience handling high exposure bodily injury and property damage claims
Market leading specialist knowledge within casualty lines
Expert policy language skills enabling accurate and consistent policy wording interpretation
Experience in negotiation, mediation and arbitrations
Experience in conducting technical claims audits and effectively following up on findings
Strong senior stakeholder management experience
Ability to influence claims stakeholders and to effectively direct claims strategy
Ability to lead within a team environment
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Optional life insurance
Optional disability insurance
401(k) with employer match
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingnegotiationmediationarbitrationtechnical claims auditspolicy language interpretationloss investigationreserve settingcoverage analysisdamage evaluation

Soft Skills

stakeholder managementinfluenceteam leadershiptrainingmentoringcommunicationreport preparationproject participationvendor managementlitigation management

Certifications

claims adjuster license