Mark43

Deal Desk Analyst

Mark43

full-time

Posted on:

Location Type: Remote

Location: Alabama • Arizona • United States

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About the role

  • Partner with Sales, Ops, Account Management, Channel, and Finance across quote to cash process.
  • Ensure pricing and deal accuracy.
  • Calculate and validate pricing for new and renewal deals, including discounts, bundles, tiered pricing, and multi-year structures.
  • Ensure all pricing aligns with approved price lists, discount thresholds, and commercial policies.
  • Identify pricing discrepancies, calculation errors, or policy deviations and resolve them prior to deal submission.
  • Maintain accuracy across quotes, order forms, and deal documentation.
  • Partner with Finance, Legal, and Commercial Ops to interpret and apply policies consistently.
  • Serve as a trusted partner to Sales, Sales Ops, and Commercial Operations on deal structure and pricing questions.
  • Provide guidance to Sales on compliant deal configurations and pricing scenarios.
  • Assist in improving deal desk processes, templates, and tools to reduce errors and cycle time.
  • Provide field team with guidance and support around deal structuring and quote requests, from initial quote to final order.
  • Ensure compliance with Legal, Business, and Mark43 operational and discount policies.
  • Build tools and reference guides for field-guided selling.
  • Be a critical enabler of deal formation and execution, focusing on minimizing sales cycle times.

Requirements

  • 2-5 years of experience in Deal Desk, Sales or Sales Operations (with particular focus on pricing and quoting).
  • Familiarity with CPQ tools and contract/order workflows.
  • Experience working in a regulated, public sector, or policy-driven environment.
  • Experience at a B2B SaaS company; government sales (B2G) experience preferred.
  • Fluency in Confluence, Microsoft Office, Jira, CPQ, Salesforce, and Contract Management systems. Experience with multiple CPQ systems (Salesforce CPQ or similar) preferred.
  • Experience building with AI a plus.
  • Extreme attention to detail and accuracy-first mindset.
  • Strong analytical and problem-solving skills.
  • Ability to balance speed with precision under deal pressure.
  • Comfortable pushing back diplomatically when deals are non-compliant.
  • Empathy for users who may be unlike yourself.
  • An open mind and a humble attitude.
  • Ownership over your work and commitment to every part of a task, from big picture to small details.
  • Self-motivated, detail-oriented, and committed to quality.
  • Passion for supporting law enforcement, first responders, and other government agencies.
  • Ability to manage multiple priorities in a fast-paced environment.
Benefits
  • Opportunities for career growth in an environment where your achievements are celebrated.
  • Clear contributions to building mission-critical and socially responsible software to enable first responders to better serve their communities.
  • Work in a fast-paced, collaborative team environment with various Mark43 teams, such as Marketing, Business Development, Implementation, Customer Success, Product Management, Finance, Legal, and IT.
  • A team that respects and embraces your ideas and expertise.
  • Coworkers motivated by pursuing excellence, rather than personal gain.
  • A workplace dedicated to supporting and bettering public safety and government agencies.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pricing accuracydeal structuringdiscount calculationCPQ toolscontract workflowsanalytical skillsproblem-solving skillsattention to detailB2B SaaS experienceAI experience
Soft Skills
ownershipself-motivateddetail-orientedempathyopen-mindednesshumble attitudeability to manage prioritiescommitment to qualitydiplomatic communicationability to balance speed and precision