Automotive Digital Retail Implementation Manager

Maritz

Implementation Manager supporting dealership adoption of OEM digital retailing systems for Maritz Automotive Solutions. Training users, mitigating rollout risks, and improving utilization through consultations, analytics, and extensive client travel.

Posted 8/4/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dealership consulting and automotive retail operations, with a strong focus on training, relationship building, and performance monitoring. Proficient in utilizing data analytics to drive actionable insights and improve dealership processes.

Highest-signal resume keywords

Dealership Consulting ExperienceAutomotive Retail Operations KnowledgeDMS, CRM, And Digital Retailing SolutionsStrong Analytical And Problem-Solving SkillsExceptional Verbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dealership ConsultingAutomotive Retail OperationsDMS SoftwareCRM SoftwareDigital Retailing SolutionsDealership Desking ProcessesF&I ProcessesData AnalyticsMicrosoft Office ProficiencyPerformance Metrics Monitoring

Soft Skills

Collaboration SkillsPositive AttitudePresentation SkillsProblem-Solving SkillsDecision-Making Skills

Industry Keywords

OEM Digital Retailing SystemDealership TerminologyImplementation RisksPerformance ReviewsStrategic Planning

About the role

Key responsibilities & impact

Serve as the primary point of contact for dealerships using an OEM Digital Retailing system
Act as subject matter expert on the OEM program, dealership operations, and automotive retail best practices
Lead and facilitate user training and ongoing support throughout implementation
Ensure dealership personnel meet turnaround times for critical implementation milestones
Identify and mitigate implementation risks
Build partnerships with dealership teams through in-person and virtual consultations, coaching, and training
Deliver presentations and product demonstrations
Develop actionable plans aligned with dealership processes and operational needs
Build relationships with integrated vendor partners
Document, communicate, and escalate issues and concerns
Monitor performance metrics and use data analytics to assess progress and identify opportunities
Participate in performance reviews and strategic planning sessions
Prioritize time toward high-impact activities and established goals
Manage travel and program-related expenses according to Maritz guidelines

Requirements

What you’ll need

Background in dealership consulting or automotive retail operations
Strong understanding of the retail automotive industry, dealership terminology, structures, and workflows
Experience with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions
Knowledge of dealership desking or F&I processes
Ability to learn rapidly evolving digital solutions
Ability to maintain a positive, solutions-oriented attitude in high-pressure environments
Strong collaboration skills with Maritz teams, clients, and vendor partners
Exceptional verbal and written communication abilities
Skilled in presentations, productive discussions, and addressing objections
Proficiency in Microsoft Office applications
Strong analytical, problem-solving, and decision-making capabilities
Must reside in Cincinnati, OH
Ability to travel up to 70%
Permanent authorization to work in the United States; sponsorship is not provided

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid parental leave
401k
Tuition reimbursement
Paid time off
Year-end holiday closure
Flexible work environment
Employee well-being support