Customer Operations Specialist – Temporary

Maritz

Customer Operations Specialist handling calls and providing accurate information on programs and services. Resolving issues related to orders and supporting customer needs with the team.

Posted 7/23/2026part-timeRemote • Montana • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities by providing accurate information and resolving issues efficiently. Proficient in Microsoft Office Suite and skilled in effective communication, both verbal and written.

Highest-signal resume keywords

Customer Service ExperienceCall Center ExperienceMicrosoft Office Suite ProficiencyExcellent Communication SkillsDocument Processing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Document ProcessingOrder ManagementInternal Tracking SystemsData EntryProblem Resolution

Soft Skills

Excellent CommunicationArticulate Phone VoiceWriting SkillsInterpersonal Skills

Tools & Technologies

Proprietary SystemOnline Environment

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Customer ServiceCall CenterParticipant Support

About the role

Key responsibilities & impact

Continually demonstrate Premiere Customer Service by providing accurate and timely information on programs and services to our customers
Processing documents, both manually and electronically, to resolve ordering, shipping or ticketing issues and to update internal tracking systems
Receives incoming calls from participants, handles questions regarding their orders, recommends solutions based on participant issues
Review and update order information in proprietary system
Assist with back-end support when needed
Attend training sessions regarding new and/or current clients

Requirements

What you’ll need

High School Diploma or GED Equivalent
1-2 years of Customer Service Experience (Experience in a call center environment highly preferred)
Strong computer knowledge and proficiency to quickly navigate between multiple screens in an online environment
Excellent communication skills with clear, articulate phone voice.
Proficient writing and grammar skills
Proficient in Microsoft Office Suite

Benefits

Comp & perks

medical
dental
vision
life insurance
disability
paid parental leave
401k
tuition reimbursement
paid time off
year end holiday closure