Marigold

Customer Success Manager – Intern

Marigold

internship

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 per hour

Job Level

Entry Level

About the role

  • Support Customer Success Managers with day-to-day account activities, including preparation for customer meetings and follow-ups
  • Assist with monitoring customer health, product usage, and engagement metrics
  • Help gather and organize customer insights, feedback, and documentation
  • Support renewal and adoption initiatives through research, reporting, and coordination
  • Collaborate with cross-functional teams such as Support, Product, and Marketing on customer-related initiatives
  • Assist with maintaining accurate customer information in internal systems
  • Contribute to special projects focused on improving customer experience and operational efficiency

Requirements

  • Currently pursuing or recently completed a degree in Business, Marketing, Communications, Information Systems, or a related field
  • Strong written and verbal communication skills
  • Organized, detail-oriented, and reliable
  • Comfortable working with data, spreadsheets, and internal tools
  • Interest in customer success, account management, or SaaS technology
  • Ability to learn quickly and work collaboratively in a fast-paced environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisspreadsheetsreportingcustomer insightscustomer health monitoringproduct usage metricsengagement metrics
Soft Skills
written communicationverbal communicationorganizational skillsdetail-orientedreliabilitycollaborationability to learn quickly