Recovery Coach – Community Outreach Specialist

Marigold Health

Community Outreach Specialist enrolling members in Marigold Health’s mental health and substance use recovery platform. Partnering with clinics and community leaders through in-person visits, events, SMS, calls, and mail.

Posted 8/10/2026full-timeLowell • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community outreach and healthcare sales, with a focus on building relationships and promoting peer recovery services. Proficient in communication, time management, and independent work, while adapting to dynamic schedules and travel requirements.

Highest-signal resume keywords

Community Outreach ExperienceCertified Recovery Coach CertificationBilingual Spanish/EnglishHealthcare Sales ExperienceCritical Thinking and Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Confident Written and Verbal CommunicationAbility to Make People Feel ComfortableExcellent Time ManagementSelf-Starter

Tools & Technologies

Microsoft Office SuiteGoogle Calendar

Certifications & Qualifications

Certified Recovery Coach Certification

Industry Keywords

Peer Recovery ServicesHealthcareCommunity EventsInpatient Treatment CentersMethadone Clinics

About the role

Key responsibilities & impact

Schedule and attend visits at provider partner sites, community events, and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
Share information about Marigold Health’s peer recovery services
Help people download the Marigold app and start receiving services
Reach out to potential members via SMS, cold calls, or mail
Spread Marigold Health’s mission to put a Peer in the pocket of every person who needs it
Support relationships between Marigold and provider partners
Work toward targets and goals set by contracts
Adjust availability to work early mornings and/or evenings
Report to the Senior Manager of Community Outreach and Marketing

Requirements

What you’ll need

2–3 years of experience in a community outreach role or healthcare sales
Ability to get a read on a person and make them feel comfortable
Working toward Certified Recovery Coach certification in Massachusetts or already certified
Ability to work independently as a self-starter
Confident written and verbal communication
Willingness and comfort traveling about 75% of the time
Willingness to adjust schedule to meet people when sites are busiest
Comfort with Microsoft Office Suite and Google Calendar
Excellent time management and ability to work with short timelines
Critical thinking and problem-solving ability
Experience working in healthcare (nice to have)
Knowledge of peer services or recovery coaching (nice to have)
Experience using technology to improve healthcare (nice to have)
Bilingual Spanish/English (nice to have)

Benefits

Comp & perks

Opportunity for monthly bonuses
Equity
Accrual of 20 days of PTO
9 days of sick time
8 paid company holidays and 2 floating holidays
Company-paid health insurance premiums
65% coverage of premiums for any dependents