Legal Support Assistant
Maricopa County
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona • United States
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Salary
💰 $19 - $21 per hour
Job Level
About the role
- Handle a variety of specialized, entry-level clerical support duties
- Prepare cases for assignment, managing general administrative and court tasks
- Provide statutory notifications
- Research case information from databases
- Communicate essential criminal justice information to victims
- Distribute mail
- Work with a team to support crime victims
- Develop and maintain positive and productive working relationships with co-workers, advocates, prosecutors, leadership and crime victims using principles of good customer service.
- Prepare cases for assignment, review and generate corresponding case-related documents
- Retrieve and distribute database reminders
- Review and interpret court documents such as minute entries/court orders
- Generate notifications as required by Victims’ Rights statutes
- Handle division incoming calls, using multi-line telephone- answering general questions, routing calls and taking detailed messages and returning calls.
- Coverage of main reception desk
- Perform statistical data collection and tracking of information
- Organize and prioritize tasks effectively
- Enter and retrieve case information from various databases
- Research case related information by reviewing police reports, case forms and court documents
- Respond to victim inquiries in coordination with Victim Services staff
- Prepare, process and upload Post-Conviction forms into the database
- Process and document Victim Information Forms
- Assist with redaction
- Operate letter folding machine
- Assemble packets to be mailed
- Assist with reviewing and distribution of incoming mail
- Process Victim Compensation Delinquency for claims and applications
- Enter applications in a specialized data system and create/assign Victim Compensation cases
- Attend and set up for monthly Victim Compensation Board meetings and record decisions
- Maintain compliance with the Victim Compensation Program rules
- Prepare Victim Compensation Board minutes and updates/posts Public Notice
- Comply with grant requirements and meet programmatic deadlines
- Work in the presence of or with a trained canine that comforts victims
Requirements
- One year of experience performing specialized clerical duties
- High school diploma or GED
- Post-secondary education may substitute for the minimum experience on a year-for-year basis
- Valid Arizona driver’s license upon hire
- Clerical experience in a law office, judicial, or law enforcement environment
- Customer service experience in a law office, judicial, or law enforcement environment
- The ability to read/write/speak fluently in both English and Spanish.
Benefits
- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance with hybrid schedule options
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clerical supportcase preparationdata entrystatistical data collectiondocument reviewcase information researchVictim Compensation processingredaction assistancemulti-line telephone operationdatabase management
Soft Skills
customer servicecommunicationteamworkorganizationprioritizationrelationship buildingproblem-solvingattention to detailadaptabilityconfidentiality
Certifications
high school diplomaGEDvalid Arizona driver’s license