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Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

RN Case Manager – Intermediate

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

RN Case Manager managing cases for patient satisfaction and continuity of care. Coordinating diverse healthcare functions for quality patient outcomes.

Posted 7/17/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management, patient advocacy, and care coordination, ensuring quality patient outcomes through effective communication and collaboration with healthcare teams. Proficient in utilizing Electronic Medical Records and case management software to enhance patient care processes.

Highest-signal resume keywords
Case Management ExperienceRegistered Nurse LicenseUtilization Management KnowledgeEpic ExperienceInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient ManagementDischarge PlanningQuality AssuranceChronic Disease ManagementResource UtilizationAssessment and EvaluationDecision MakingTime ManagementMotivational InterviewingDetail-Oriented Analysis
Soft Skills
Effective CommunicationTeamwork SkillsIndependenceOrganizational SkillsInfluencing Skills
Tools & Technologies
Microsoft OfficeElectronic Medical Record SoftwareCase Management SoftwareDatabase Software
Certifications & Qualifications
Texas Registered Nurse License
Industry Keywords
Healthcare EnvironmentPatient Care PoliciesUtilization ReviewHome HealthHospice

About the role

Key responsibilities & impact
  • Manages cases to enhance the quality of patient management and satisfaction.
  • Promotes continuity of care and cost effectiveness through integrating functions of case management, utilization review and management, and discharge planning.
  • Assists with the provision of ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs; accountable for the care, coordination and discharge planning of all patients.
  • Helps to coordinate the integration of social services/case management functions into the patient care, discharge, home planning processes, external service organizations, agencies and healthcare facilities.
  • Acts as patient advocate; investigates and reports adverse occurrences; evaluates patient satisfaction and quality of care provided.
  • Conducts review for appropriate utilization of services from admission through discharge; ensures that patient tests are appropriate and necessary, completed within the established timeframe and that results are promptly available.
  • Performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
  • Communicates with physicians at regular intervals and develops effective working relationships; assists physicians to maintain appropriate cost, case, and desired patient outcomes.
  • Participates in the development and implementation of patient care policies and protocols.
  • Performs all other duties as assigned.

Requirements

What you’ll need
  • Three (3) years of nursing experience in a clinic or hospital setting, to preferably include one (1) year of experience in a related patient population (such as utilization management, chronic disease management, home health, hospice).
  • Knowledge in a supervisory or quality assurance position in a healthcare environment.
  • Case management experience.
  • Knowledge as Registered Nurse in a clinical care setting.
  • Good interpersonal skills.
  • Utilizes influencing/motivational interviewing skills.
  • Ability to speak, read, write, and communicate effectively.
  • Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
  • Ability to work independently without supervision.
  • Ability to manage multiple priorities, effective organizational and time management skills along with strong teamwork skills.
  • Effective computer skills using Microsoft Office (Word, Excel, PowerPoint, etc.) and database software.
  • Epic experience highly desirable.
  • Demonstrated aptitude and/or proficiency in the use of Electronic Medical Record and Case Management software.
  • Current Texas Registered Nurse License is required.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development