Part-Time Customer Experience Associate

Margaux

Part-Time Customer Experience Associate supporting customers across e-commerce platforms. Delivering exceptional service and managing a variety of customer inquiries in a remote role.

Posted 5/15/2026part-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

About the role

Key responsibilities & impact

Deliver exceptional customer service while supporting customers throughout their shopping journey
Handle a wide range of customer inquiries, including: - Product recommendations and sizing guidance
Order placement and status updates
Returns and exchanges
Shipping issue resolution

Requirements

What you’ll need

Previous experience in e-commerce or customer service
Retail experience, with a strong sense of customer care
Familiarity with Shopify, Gorgias, or similar platforms

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Margaux Website LinkedIn All Job Openings 11 - 50 employees Founded 2015 👗 Fashion 🛍️ eCommerce 🛒 Retail 💰 $3.7M Venture Round - Margaux on 2022-03 Fashion
eCommerce
Retail Margaux is a direct-to-consumer women's footwear brand that designs shoes in New York and manufactures handmade styles in Spain. The company focuses on combining comfort and style with multiple widths, extended sizes, plush cushioning, and fit services; it sells a curated collection of flats, boots, sandals and bridal and resort styles primarily through its Shopify-powered e-commerce site, offering customer support, easy returns, and shipping policies. Part-Time Customer Experience Associate Job not on LinkedIn 🔥 3 minutes ago 🇺🇸 United States – Remote 💵 $18 - $22 / hour ⏱ Part Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deliver exceptional customer service while supporting customers throughout their shopping journey
Handle a wide range of customer inquiries, including: - Product recommendations and sizing guidance
Order placement and status updates
Returns and exchanges
Shipping issue resolution 🎯 Requirements
Previous experience in e-commerce or customer service
Retail experience, with a strong sense of customer care
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Soft Skills

customer servicecustomer careproblem solvingcommunicationinquiry handling