Marcus & Millichap

Senior Manager, Design & Production

Marcus & Millichap

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Job Level

Senior

About the role

  • Manage, mentor, and inspire a team of 15+ onshore and offshore graphic designers producing BOVs, OMs, and related property marketing materials.
  • Actively design and develop high-quality creative templates and materials, setting the visual standard for the broader team.
  • Provide creative direction and detailed design feedback to ensure accuracy, consistency, and brand alignment.
  • Balance hands-on design work with oversight of multiple concurrent projects, ensuring deadlines and quality expectations are met.
  • Oversee QA/QC processes for all creative deliverables, ensuring output meets firmwide standards for accuracy, design quality, and professionalism.
  • Monitor team bandwidth and project output, reallocating resources as needed to maintain balanced workloads and timely delivery across all accounts.
  • Foster a collaborative, high-performance environment built on creativity, accountability, and shared growth.
  • Lead the creation and ongoing enhancement of InDesign and Maxa (Canva-like) templates for agents and teams across the country.
  • Collaborate with the Creative Director to evolve design standards, improve workflows, and expand the firm’s library of scalable marketing tools.
  • Troubleshoot and refine templates in collaboration with marketing operations and vendor partners (Buildout, Maxa) to ensure performance and ease of use.
  • Maintain design consistency across hundreds of marketing materials, balancing efficiency with customization and visual impact.
  • Work cross-functionally with marketing leadership, creative peers, and property marketing account teams to deliver cohesive, on-brand materials.
  • Coordinate production schedules across onshore and offshore teams to ensure smooth project delivery across time zones.
  • Partner with internal stakeholders to identify process improvements and enhance the overall creative output of the department.
  • Communicate clearly and proactively to manage expectations, timelines, and deliverables

Requirements

  • 5+ years of progressive experience in production design, with 2+ years in a leadership or management role.
  • Bachelor’s degree in Graphic Design, Marketing, or a related field (or equivalent experience).
  • Expert-level proficiency in Adobe InDesign and advanced working knowledge of Maxa or similar templated design platforms.
  • Strong portfolio showcasing refined layout, typography, and branding execution.
  • Demonstrated ability to balance hands-on design work with leadership and mentorship responsibilities.
  • Excellent organizational and communication skills with a strong eye for detail.
  • Experience managing multi-location or offshore creative teams required.
  • Prior experience in commercial real estate, financial services, or professional services marketing is a plus.
Benefits
  • equal employment opportunities
  • no discrimination based on various characteristics

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
production designgraphic designlayouttypographybranding executionquality assuranceproject managementtemplate design
Soft skills
leadershipmentorshiporganizational skillscommunication skillscreativitycollaborationaccountabilityattention to detail
Certifications
Bachelor’s degree in Graphic DesignBachelor’s degree in Marketing