Marathon Talent

Partner Success Intern

Marathon Talent

internship

Posted on:

Location Type: Hybrid

Location: Granada • Mexico

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Job Level

Entry Level

About the role

  • Guide partners through the onboarding process, providing in-depth training to ensure a smooth and seamless experience with Conekta’s platform.
  • Act as a lifeline between the partners customer and Conekta to ensure account validation, complete due diligence and activation process.
  • Ensure that every account that goes through the onboarding process has its personalized risk, pricing and RevShare setup.
  • Collaborate with PSM, Merchant Performance, and other internal teams to ensure account affiliation with our banking partners to ensure maximum performance and cost efficiency.
  • Act as the voice of the partner, sharing feedback and insights with internal teams to drive continuous improvement in Conekta’s offerings.
  • Contribute to retention initiatives by ensuring partners are satisfied and see long-term value in Conekta’s solutions.
  • Assist PSM with highlighting key performance metrics and recommending actionable insights for optimization.

Requirements

  • Currently pursuing a Bachelor’s degree in Business Administration, Economics, Engineering, Finance, or a related field. Strong interest in Customer Success, Partnerships, FinTech, or Payments ecosystems.
  • Excellent written and verbal communication skills in English and Spanish.
  • Strong organizational skills with attention to detail; comfortable managing multiple tasks and stakeholders simultaneously.
  • Analytical mindset with the ability to interpret data, identify trends, and support performance insights (Excel / Google Sheets proficiency preferred). Comfortable working with CRM tools (Salesforce preferred) or eager to learn new systems and internal tools quickly.
  • Proactive, solution-oriented attitude with a strong sense of ownership and accountability.
  • Ability to collaborate cross-functionally with technical, commercial, and operations teams in a fast-paced environment.
  • Fluency in English and Spanish.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance metricsrisk assessmentpricing strategyRevShare setupExcelGoogle SheetsCRM tools
Soft Skills
communicationorganizational skillsattention to detailproactive attitudesolution-orientedcollaborationownershipaccountability