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Director, Care Navigation – Product
Marathon HealthDirector of Care Navigation Product leading product strategy and portfolio evolution for Marathon Health. Collaborating cross-functionally to improve healthcare outcomes and reduce costs.
About the role
Key responsibilities & impact- Define and own Marathon Health’s care navigation product portfolio strategy, including vision, roadmap, investment prioritization, and performance outcomes.
- Provide enterprise-level strategic leadership for all Marathon Health product areas specific to care navigation, working in partnership with primary care to reduce fragmentation in the care experience and meaningfully reduce the most expensive drivers of healthcare spend.
- Define and leverage advanced analytics and performance metrics to drive personalized, outcome-based multi-channel care delivery.
- Architect and oversee a seamless, scalable navigation experience across a hybrid ecosystem of internal clinical services and external partners.
- Lead, collaborate and align cross-functionally to develop, evangelize, and drive adoption of innovative solutions to help grow the suite of services available.
- Own portfolio governance, including prioritization frameworks, funding decisions, and trade-off management.
- Responsible for crafting and driving the strategic direction of Care Navigation products, and accountable for driving tactical initiatives through planning, business process management, program/project management, and change management.
- Define and maintain a multi-year strategic roadmap with clear business cases, measurable KPIs, and executive visibility.
- Define the blueprint of ‘what’, ‘when’, and ‘why’ for product features or operational requests.
- Develop a deep understanding of users, markets, and competitive landscape to inform strategic decisions and differentiation.
- Lead market research and validation to identify growth opportunities and new revenue streams.
- Develop processes needed to effectively develop, document, implement and operate a core set of products.
- Partner with market leaders and executives to drive product performance and results.
- Drive initiatives cross-functionally with technology, marketing, sales, and operations.
Requirements
What you’ll need- Bachelor's degree and a minimum of 10 years of demonstrated commercial product management experience or equivalent combination of education and experience.
- 7+ years of leadership experience, including managing and developing product teams and driving cross-functional initiatives at scale.
- Experience in a startup/fast-growing company with a history of bringing products from concept to market in a healthcare setting preferred.
- Experience driving portfolio-level strategy and execution, including business case development, investment prioritization, lifecycle management, and performance measurement.
- Experience owning or influencing P&L, budgeting, and financial outcomes preferred.
Benefits
Comp & perks- Free Marathon membership for in person and virtual care
- Employer paid life and disability insurance
- Choice in medical/dental plans
- Vision, employer funded HSA, FSA
- Voluntary illness, accident and hospitalization plans
- Competitive compensation
- 401k match
- Access to financial coaching through our Employee Assistance Program
- Paid time off for vacation, sick leave, and more
- Holiday schedule
- Family-building and hormonal health benefits
- Paid parental leave
- Unlimited free mental health benefits and EAP resources
- Rewards for challenges and healthy lifestyle activities
- Company paid Basic Life and Disability insurance
- Supplemental Life
- Spending Accounts
- 401(k) with employer match and graded vesting
- Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Advanced AnalyticsPerformance MetricsBusiness Process ManagementProgram ManagementChange ManagementMarket ResearchP&L ManagementBudgetingLifecycle ManagementInvestment Prioritization
Soft Skills
LeadershipCollaborationCommunicationStrategic ThinkingProblem Solving