Marathon Health

Director of Operations

Marathon Health

full-time

Posted on:

Location Type: Remote

Location: KentuckyMissouriUnited States

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Salary

💰 $110,000 - $175,000 per year

Job Level

About the role

  • Own full P&L responsibility for the region, including labor, supplies, and expense management.
  • Drive performance against budget while maximizing impact for patients and clients.
  • Champion a culture of operational discipline, quality, safety, and infection control across all health centers.
  • Lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.
  • Drives achievement of patient, client, and teammate satisfaction goals.
  • Proactively address patient and teammate concerns with a focus on resolution and continuous improvement.
  • Ensures collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.
  • Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations.
  • Set clear goals and expectations for direct reports, holding the team accountable for execution and results.
  • Align team goals with broader department and company initiatives.
  • Collaborates with onboarding team to ensure seamless startup of new centers in market.

Requirements

  • Min 5 – 7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.
  • Proven leadership experience developing and building teams
  • Demonstrated full P&L responsibility for a large business unit or division.
  • Expertise in building and leading high-performing teams across clinical, operational, and business functions.
  • Passion for patient-centered care and teammate engagement.
  • Strong operational “chops” with experience driving management systems, standards, and disciplined execution at scale.
  • Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.
  • Strong financial acumen, strategic thinking, and business judgment.
  • Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.
  • Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.
Benefits
  • Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities
  • Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave
  • Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters
  • Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
  • Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L responsibilityfinancial acumenstrategic thinkingbusiness judgmentoperational managementperformance managementteam developmentquality controlinfection controlvalue-based healthcare
Soft Skills
leadershipclient-facing skillsteammate engagementcollaborationcoachingproblem resolutioncontinuous improvementgoal settingaccountabilitycommunication