Brand & Creative Operations Manager
accessiBe
Director of Operations
Marathon Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Florida, Mississippi, North Carolina, South Carolina, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $175,000 per year
Job Level
Lead
About the role
- Own full P&L responsibility for the region, including labor, supplies, and expense management.
- Drive performance against budget while maximizing impact for patients and clients.
- Champion a culture of operational discipline, quality, safety, and infection control across all health centers.
- Lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.
- Drive achievement of patient, client, and teammate satisfaction goals and proactively address concerns.
- Ensure collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.
- Provide compliance leadership related to governmental, accreditation, and other regulations/requirements with company policies.
- Coordinate workflow in health centers, prioritize key tasks, and shift duties as necessary to achieve success for patients, teammates, and clients.
- Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations.
- Oversee center staffing, onboarding of new centers, and complete annual performance reviews for direct reports.
- Drive visit volume, engagement, and participation rates; participate in education and enrollment activities associated with acquiring and engaging patient members.
Requirements
- Minimum of 5 – 7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.
- Proven leadership experience developing and building teams
- Demonstrated full P&L responsibility for a large business unit or division.
- Expertise in building and leading high-performing teams across clinical, operational, and business functions.
- Passion for patient-centered care and teammate engagement.
- Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.
- Strong financial acumen, strategic thinking, and business judgment.
- Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.
- Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.
- Candidates for this position must reside in one of the following locations: Houston, TX; Milwaukee, WI; Chicago, IL; St. Louis, MO; Minneapolis, MN; Kansas City, KS.
Benefits
- Eligible for an annual incentive.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L responsibilityfinancial acumenstrategic thinkingperformance managementcompliance leadershipworkflow coordinationauditingpatient engagementstaffingonboarding
Soft skills
leadershipteam developmentclient-facing skillsexecutive-level partnershipsoperational disciplinequality assurancesafety managementteammate engagementcommunicationproblem-solving
