Technical Services Manager
MAPP
IoT
Salary
💰 £32,000 - £35,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee day-to-day running of Aldermanbury House, Bradford
- Report to Facilities Manager
- High levels of client engagement and customer service
- Manage contractors, security staff, maintenance, cleaners and 3rd party contractors
- Manage PPM works and reactive maintenance in line with company policies and procedures
- Ensure due regard to expenditure and compliance with current legislation
- Ensure legal requirements and ISO 14001 and ISO 45001 are met; advise Client and occupiers as appropriate
- Budget setting, management and reconciliation; work with LOB FM team for cost recovery and central budgets
- Work with surveying colleagues and central support functions to execute client strategy
- Develop rapport with occupiers and drive occupier engagement through placemaking opportunities and events with the Occupier Services team
- Line management duties including regular 1:1s and ensuring mandatory learning is up to date
- Use initiative and adapt to changes in IT systems and company processes
Requirements
- IOSH essential / NEBOSH desirable
- 4 years experience of working in a similar role
- A solid understanding of M&E
- Health, Safety and Environmental Management - ensuring all legal requirements and the requirements of ISO 14001 and ISO 45001 are met, advising Client and occupiers as appropriate
- Budget setting, management and reconciliation
- Occupier management
- Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures
- Working closely with the LOB FM team to ensure cost recovery and central budgets are effectively managed
- Work closely with surveying colleagues and central support functions to ensure client strategy is executed
- Develop rapport with occupiers and occupier engagement through placemaking opportunities and events
- Attention to detail and high levels of occupier engagement and customer service
- Able to use own initiative
- Effective PC skills, including working knowledge of Microsoft and Google packages
- Pro-active, flexible attitude to changes in the company, IT systems and the role
- Effective line management, ensuring regular 1:1’s and mandatory learning is up to date for team members
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
