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Academic Consultant
MapleBear SingaporeConsultor Acadêmico apoiando escolas bilíngues Maple Bear no Brasil. Orientando programas pedagógicos, práticas de sala de aula e implementação da metodologia da rede.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in academic support and pedagogical practices, with a strong focus on maintaining relationships with educational institutions and guiding their development in alignment with Maple Bear guidelines. Proficient in communication and organization, ensuring effective service interactions and follow-up.
Highest-signal resume keywords
Bachelor's Degree In LanguagesPedagogyBilingual EducationMicrosoft Office ProficiencyAdvanced English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Pedagogical PracticesAcademic SupportClassroom PracticesTeacher CoordinationService Interaction Logging
Soft Skills
Relationship ManagementWritten CommunicationAdvisory Skills
Tools & Technologies
CRM Systems
Certifications & Qualifications
Postgraduate Degree In Bilingual Education
Industry Keywords
Maple BearEducational SupportHybrid Work ModelOnboarding
About the role
Key responsibilities & impact- Provide academic support to Maple Bear schools in Brazil that are operating or being onboarded, both in-person and remotely, overseeing the implementation of the Maple Bear pedagogical approach and classroom practices
- Maintain ongoing relationships with schools, acting as a primary point of contact for academic matters
- Respond to tickets and requests via written communication and/or online meetings, advising on programs, methodologies, and pedagogical practices
- Support schools' pedagogical development through guidance, alignment, and referrals based on official documents and Maple Bear guidelines
- Participate in team training sessions and stay up to date with bulletins, documents, publications, policies, and network guidelines
- Log service interactions and departmental processes in the CRM and other tools, ensuring organization, traceability, and follow-up of requests
Requirements
What you’ll need- Bachelor's degree in Languages (Letters), Pedagogy, or related teaching/licensure fields
- Postgraduate degree or specialization in Bilingual Education or related areas is a plus
- Previous experience as a teacher or coordinator at a Maple Bear unit is a plus
- Proficiency with Microsoft Office
- Familiarity with CRM systems (preferred)
- Availability to travel
- Availability to work in a hybrid model (Jd. Paulista - São Paulo)
- Advanced English
Benefits
Comp & perks- Bradesco medical coverage with co-payment
- Telemedicine via Eu Protegido
- Odontoprev dental coverage
- Travel assistance (Bradesco travel insurance)
- C4Life – 24/7 psychological, social, legal, financial and pet support
- Wellz platform – up to 12 therapy sessions per year
- Discounts on undergraduate and graduate programs through UniDomBosco
- Perks Club – Swile Shop
- Partnership with Sesc
- Swile meal allowance
- SulAmérica life insurance
- Totalpass
- Day off during your birthday month