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Senior Product Manager
Maple (getmaple.ca)Senior Product Manager improving provider experience and clinical operations at Canada's on-demand healthcare platform. Leading scalable workflows, AI-enabled solutions, and product initiatives from discovery through iteration.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on provider experience and clinical operations, leveraging AI to enhance workflows and drive measurable outcomes. Proven ability to lead cross-functional teams, execute product strategies, and navigate complex regulatory environments.
Highest-signal resume keywords
Product Management ExperienceCross-Functional Team LeadershipAI Integration in ProductsStrategic Thinking and Problem-SolvingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap DevelopmentData AnalysisWorkflow ObservationProduct LaunchIteration ManagementAI ExperimentationRegulatory ComplianceOperational ImprovementFeature Development
Soft Skills
Strong CommunicationCollaborationResilienceInfluencing Without AuthorityBuilder Mentality
Industry Keywords
HealthcareRegulated IndustryProvider ProductsOperational ProductsComplex Platforms
About the role
Key responsibilities & impact- Own the product strategy, roadmap, and outcomes for provider experience and clinical operations
- Develop deep understanding of providers and internal operational teams through research, data, workflow observation, and close partnership
- Lead initiatives from discovery through launch, measurement, and iteration
- Use AI and other tools to move quickly from problems to testable solutions
- Translate complex clinical, operational, technical, and regulatory needs into clear product direction and scalable workflows
- Partner with engineering and design to shape solutions, make trade-offs, and deliver high-quality experiences
- Identify and validate where AI can improve provider or clinical workflows
- Create alignment across Clinical, Customer Support, Product, Engineering, Data, and other partners
- Deliver measurable improvements to provider experience and clinical operations
- Set product strategy and roadmap and lead complex initiatives through launch and iteration
Requirements
What you’ll need- 5+ years of product management experience in a software environment
- Experience leading a cross-functional product squad
- Experience taking products or meaningful features from discovery through launch and iteration
- Strong strategic thinking, prioritization, problem-solving, and product judgment
- Ability to execute and use data, research, and customer insight to define outcomes and make product decisions
- Strong communication and stakeholder management skills
- Ability to create alignment across different teams
- Comfort working through ambiguity, complex workflows, and competing priorities
- Builder mentality and keen interest in AI
- Comfort experimenting with AI directly and exercising judgment about where it can create value
- Collaborative, resilient, and low-ego approach
- Ability to influence without relying on authority
- Bonus: experience in healthcare or another regulated industry, provider or operational products, complex platforms or integrations, or AI-enabled products
Benefits
Comp & perks- 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family; care starts on day one
- Medical, dental and life insurance
- Health spending account
- Annual flex benefits budget for professional development, wellness expenses or a one-time boost to retirement savings
- 10 dedicated health days for rest, medical appointments or caregiving
- Ability to work internationally in eligible countries for up to five days per year
- Group retirement savings plan
- 4 weeks vacation