MAPFRE

Architect

• Diseñar y gobernar arquitecturas cloud escalables, seguras y modulares.
• Diseñar y liderar iniciativas de simplificación, estandarización y modernización tecnológica.
• Diseñar y liderar planes de migración de aplicaciones a cloud.
• Diseñar arquitecturas cloud de HA, escalabilidad y resiliencia.
• Garantizar la seguridad, compliance y eficiencia de costes (FinOps).
• Colaborar con áreas de arquitectura, desarrollo, cloud, seguridad, etc.
• Impulsar estrategias de automatización, CI/CD, observabilidad, etc.
• Documentar la Arquitectura Cloud (lógica y física)
• Coordinarse con equipos DevOps y SRE para garantizar un buen uso del diseño de arquitectura.
• Diseñar y gobernar una arquitectura de Networking para las plataformas.

Arquitecto/a de Infraestructura y Cloud

Financial Planning and Analysis

• Crear y fidelizar una cartera de clientes
• Atender a las necesidades financieras y aseguradoras de los clientes
• Comercializar y asesorar en productos financieros y aseguradores

Ejecutivo Comercial, Vida e Inversión

• Crear y fidelizar una cartera de clientes
• Atender a sus necesidades financieras y aseguradoras

EJECUTIVO/A COMERCIAL VIDA E INVERSION

• Crear y fidelizar una cartera de clientes
• Atender a las necesidades financieras y aseguradoras de los clientes

EJECUTIVO/A COMERCIAL, VIDA E INVERSION

Ejecutivo Comercial Vida e Inversión

Ejecutivo/a Comercial, Vida e Inversión

• Comercializamos y asesoramos en productos financieros y aseguradores como fondos de inversión, planes y fondos de pensiones y seguros de vida, ahorro e inversión.
• Tendrás como objetivo crear y fidelizar una cartera de clientes, atendiendo a sus necesidades financieras y aseguradoras.

Claims Specialist

• Maintain the time of answered incoming claim calls to 60 seconds or less
• Must be able to effectively adjudicate 20-30 claims per day
• Maintain an average of 40+ calls per day
• Promptly, effectively and professionally respond to all claim telephone inquires
• Promptly handle all extraordinary claim, customer, or client issues to a successful conclusion
• Maintaining positive working relationships both internally and externally
• Work closely with the Claims Lead and promptly resolve customer and/or client claims issues
• Special projects or other duties as assigned

Claims Adjuster I – Federal

Operations

• Work in MAWDY's Operations area
• Contribute to the management of the Call Center and Customer Service
• Collaborate on process improvement projects
• Perform administrative tasks and provide customer support
• Support Marketing activities
• Maintain a focus on customer satisfaction

Security Engineer

• Colaborarás en el desarrollo de la nueva plataforma de seguridad SCA: Intrusión y control de accesos.
• Colaborarás en las tareas necesarias para diseñar, implementar y supervisar medidas de seguridad y protección contra incendios para proteger a las personas, instalaciones y bienes.
• Colaborarás en el seguimiento de los planes de acción definidos con las áreas de seguridad locales a nivel internacional.
• Colaborarás en la elaboración de informes de estado/dosieres de las Unidades de Negocio.

Becario en Seguridad

Program Manager

• Serve as the day-to-day liaison with ECC and Insurance Operations vendors and BPO partners.
• Foster strategic relationships and ensure alignment with Mapfre goals.
• Monitor contractual performance using defined metrics and KPIs including SLA adherence, budget compliance, and quality assurance.
• Track and document vendor performance issues; request action plans and lead follow-up to resolution.
• Ensure that every vendor performance issue is tracked with a documented root cause analysis, action plan, and resolution timeline.
• Provide structured support to vendors as designed by the COPC operating model.
• Manage the contract and invoice repository.
• Lead the reconciliation of invoices, budget tracking, and vendor cost forecasting.
• Create a calendar of recurring vendor reviews with structured agendas including SLA review, variance root cause, invoice reconciliation, and forecasting.
• Include formal year-end performance evaluations for each vendor, feeding into renewal or renegotiation decisions.
• Maintain a live document of all open vendor action items and follow-ups.
• Ensure adherence to schedules, shrinkage, and staffing expectations by monitoring performance against scheduling.
• Resolve service escalations originating from internal departments or external customers in relation to vendor performance.
• Support bid and RFP processes for new vendor selection and procurement.
• Manage the onboarding and offboarding process for vendors, including operational readiness and knowledge transfer.
• Partner with Workforce Management to ensure vendor staffing plans are accurate and support overall vendor strategy.
• Lead vendor-side initiatives aligned with department goals, including pilot testing, performance remediation, and continuous improvement.
• Represent the department in cross-functional projects involving vendor technology integrations, compliance, and customer experience enhancements.
• Uphold COPC-aligned governance practices to ensure vendor performance is measured, documented, and optimized through continuous feedback loops.
• Champion the Mapfre brand through effective vendor engagement, communication, and accountability.

Vendor Program Manager

Product Analyst

• Conduct in-depth analyses of profitability, product performance, and growth across various rating metrics
• Develop and support recommendations to address loss drivers
• Create comprehensive, well-structured proposals for senior leadership review
• Monitor state regulatory changes using third-party regulatory tracking tools
• Partner with the Legal Department to prepare and submit required form, rule, or rate filings
• Utilize Microsoft Excel extensively to analyze datasets
• Lead the rate review process for assigned products
• Collaborate effectively with Marketing, IT, Underwriting, Actuarial, and Operations teams
• Manage rate, rule, and form filing implementation timelines
• Develop detailed business requirements for IT and ensure accurate implementation of product changes
• Communicate market developments, industry trends, and other relevant insights