Field Service Technician – Concrete Admixtures

MAPEI USA

Dispenser Technician for MAPEI Corporation, assembling and maintaining dispenser equipment while supporting customer relations. Collaborate with sales representatives to ensure operational excellence.

Posted 7/20/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in assembling, installing, and maintaining dispenser equipment, with a strong focus on mechanical and electrical systems. Proven ability to manage customer relationships and execute administrative duties efficiently while adhering to safety regulations.

Highest-signal resume keywords

Mechanical Systems ProficiencyElectrical Systems ProficiencyCustomer Service SkillsTrade Certification or 4+ Years ExperienceAbility to Read Mechanical/Electrical Drawings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dispenser Equipment AssemblyPreventive and Emergency RepairsCalibration TrackingEquipment MaintenanceBasic Plumbing Systems

Soft Skills

Strong Organizational SkillsEffective Oral CommunicationEffective Written CommunicationConflict ManagementRelationship Building

Certifications & Qualifications

Trade Certification

Industry Keywords

Service LogsEquipment InventoryCompliance DocumentationSafety RegulationsHigh Travel Requirement

About the role

Key responsibilities & impact

Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components.
Perform preventive and emergency repairs to ensure uptime and reliability.
Assist customers with proper use and maintenance of equipment.
Maintain service logs, equipment inventory, and ensure parts availability.
Coordinate with your supervisor to plan efficient installation and service schedules.
Partner with Sales Representatives to build and maintain professional customer relationships.
Support product demand and service needs through timely, quality interactions.
Call in delivery orders as needed and respond promptly to customer requests — overnight travel may be required.
Plan and schedule daily, weekly, and monthly service work.
Execute administrative duties including equipment ordering, expense reports, calibration tracking, and compliance documentation.
Follow all company policies, work procedures, and safety regulations.
Perform other duties as assigned.

Requirements

What you’ll need

High school diploma or GED required.
Trade certification or 4+ years’ experience in construction or dispenser equipment preferred.
Proficient in mechanical, electrical, and basic plumbing systems.
Ability to read and interpret mechanical/electrical drawings.
Valid driver’s license and good driving record.
Physically able to climb, bend, stretch, and lift up to 50 lbs. independently (100 lbs. with assistance).
Strong organizational, planning, and customer service skills.
Effective oral and written communication; able to manage conflict and build positive relationships.
Ability to maintain a high travel requirement in the assigned region.

Benefits

Comp & perks

Company vehicle and fuel card
FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
17 Days of paid, sick and vacation time annually (days are prorated in year one).
401K retirement with up to 6% matching program.
Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.
Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more