Dispenser Service Technician – Concrete Admixtures

MAPEI USA

Dispenser Technician collaborating with sales representatives to support customer installations and maintenance for dispenser equipment at MAPEI. Contributing to the growth of concrete and cement admixtures business.

Posted 6/29/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components.
Perform preventive and emergency repairs to ensure uptime and reliability.
Assist customers with proper use and maintenance of equipment.
Maintain service logs, equipment inventory, and ensure parts availability.
Coordinate with supervisor to plan efficient installation and service schedules.
Partner with Sales Representatives to build and maintain professional customer relationships.
Support product demand and service needs through timely, quality interactions.
Call in delivery orders as needed and respond promptly to customer requests — overnight travel may be required.
Plan and schedule daily, weekly, and monthly service work.
Execute administrative duties including equipment ordering, expense reports, calibration tracking, and compliance documentation.
Follow all company policies, work procedures, and safety regulations.
Perform other duties as assigned.

Requirements

What you’ll need

High school diploma or GED required.
Trade certification or 4+ years’ experience in construction or dispenser equipment preferred.
Proficient in mechanical, electrical, and basic plumbing systems.
Ability to read and interpret mechanical/electrical drawings.
Valid driver’s license and good driving record.
Physically able to climb, bend, stretch, and lift up to 50 lbs independently (100 lbs. with assistance).
Strong organizational, planning, and customer service skills.
Effective oral and written communication; able to manage conflict and build positive relationships.
Ability to maintain a high travel requirement in the assigned region.

Benefits

Comp & perks

Company vehicle and fuel card
FREE MEDICAL INSURANCE for employees with minimal monthly contributions and zero deductibles
17 Days of paid, sick and vacation time annually
401K retirement with up to 6% matching program
Excellent dental and vision programs
Flex spending accounts
Employer paid life insurance
Free tele-med physician services
Various other employee-centric perks and initiatives

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Dispenser Equipment AssemblyPreventive and Emergency RepairsCalibration of EquipmentBasic Plumbing SystemsEquipment Inventory Management

Soft Skills

Organizational SkillsPlanning SkillsEffective CommunicationConflict ManagementRelationship Building

Certifications

Trade Certification