Mapbox

Senior Atlassian Administrator

Mapbox

full-time

Posted on:

Origin:  • 🇧🇾 Belarus

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Job Level

Senior

Tech Stack

GroovyLinuxPythonSQL

About the role

  • Serve as the lead administrator and subject matter expert for the entire Atlassian ecosystem
  • Architect, design, and implement highly complex and scalable Jira workflows, schemes, and custom fields
  • Lead the strategic evaluation and management of Atlassian Marketplace add-ons
  • Administer and optimize critical third-party tools, with advanced expertise in Exalate for robust data synchronization
  • Proactively identify and resolve advanced Atlassian application issues, ensuring high availability
  • Develop and enforce comprehensive documentation, standards, and governance policies
  • Lead major Atlassian upgrades, migrations, and infrastructure enhancements
  • Drive continuous improvement through automation and advanced configurations
  • Utilize significant experience with Zendesk to architect and manage deep integrations with Atlassian, optimizing shared workflows
  • Mentor junior administrators and provide technical guidance
  • Provide light support for local office

Requirements

  • 5+ years of progressive experience as an Atlassian Administrator, with a significant portion in a senior capacity
  • Deep expertise in architecting and maintaining highly complex Jira workflows, including advanced scripting (e.g., Groovy)
  • Expert-level understanding of Jira Service Management (JSM) and Confluence
  • Mastery of Atlassian user management, permissions, and security in large-scale environments
  • Extensive hands-on experience with third-party Atlassian Marketplace apps, specifically advanced configuration of Exalate
  • Strong experience with database administration and advanced SQL
  • Exceptional problem-solving and communication skills
  • Ability to communicate fluently in English
  • Nice to have: Practical experience with Zendesk administration, including API integrations and workflow optimization
  • Nice to have: Atlassian Certified Professional (ACP) certifications
  • Nice to have: Proficiency with Linux and scripting (Bash, Python)