Process Transformation Consultant – Group Benefits Operations

Manulife

Process Transformation Consultant leading large-scale improvements in Group Benefits Operations at Manulife. Require Six Sigma credentials and expertise in process transformation with strong data analytics skills.

Posted 7/20/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$73,725 - CA$122,875 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in process transformation and continuous improvement, utilizing Six Sigma methodologies to drive measurable operational enhancements and lead cross-functional initiatives effectively.

Highest-signal resume keywords

Six Sigma Green Belt CertificationProcess TransformationLean MethodologyData AnalyticsValue Stream Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

DMAICProcess ImprovementOperational ExcellenceCycle Time ReductionQuality ImprovementPerformance Baseline EstablishmentValue Stream Mapping

Soft Skills

Cross-Functional LeadershipCollaboration with Senior Leaders

Tools & Technologies

Operational Data AnalysisAutomation Tools

Certifications & Qualifications

Six Sigma Green BeltSix Sigma Black Belt

Industry Keywords

Continuous ImprovementProcess Improvement InitiativesOperational Metrics

About the role

Key responsibilities & impact

Drive large-scale, measurable improvements across Group Benefits Operations
Lead high-impact process improvement initiatives
Apply DMAIC to diagnose operational issues and implement sustainable solutions
Own improvement outcomes, including cycle time reduction and quality improvement
Lead end-to-end value stream mapping
Establish performance baselines using operational data and metrics
Partner with technology and automation teams for process improvements
Lead cross-functional working sessions and ensure improvements are embedded and sustained

Requirements

What you’ll need

Six Sigma Green Belt certification required (Black Belt preferred)
5+ years of experience in process transformation, continuous improvement, or operational excellence
Proven track record of leading complex, cross-functional transformation initiatives
Deep expertise in Lean, Six Sigma, and value stream management
Strong data analytics capability
Demonstrated ability to work effectively with senior leaders