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Manulife

IT Business Systems Analyst, Insurance Technology

Manulife

IT Business Systems Analyst collaborating with teams to ensure accurate and efficient insurance calculations. Supporting production applications and improving calculation processes within Insurance Technology.

Posted 7/15/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$86,100 - CA$136,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in analyzing insurance product requirements and translating them into calculation logic, with a strong focus on process improvements and documentation. Proven ability to collaborate with technical teams and business partners to enhance calculation accuracy and delivery efficiency.

Highest-signal resume keywords
Business AnalysisInsurance Product CalculationsAnalytical SkillsEffective CommunicationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Calculation LogicTest Plan DevelopmentDefect InvestigationRequirements AnalysisDocumentation Maintenance
Soft Skills
Problem-SolvingCollaborationAttention to Detail
Industry Keywords
InsuranceFinancial ServicesIllustration Systems

About the role

Key responsibilities & impact
  • Collaborate with business partners and technical teams to clarify objectives and capture requirements.
  • Analyze insurance product requirements and translate them into calculation logic.
  • Build and implement test plans to confirm calculation accuracy.
  • Investigate and resolve calculation defects, working closely with engineers to retest and validate fixes.
  • Maintain concise, accurate, and reusable documentation across products and projects.
  • Identify and implement process improvements that increase calculation accuracy and delivery efficiency.
  • Support production applications by analyzing calculation issues and recommending solutions.

Requirements

What you’ll need
  • 5+ years proven track record as a business analyst in insurance, financial services, or a similar environment.
  • Solid grasp of insurance product calculations and/or illustration systems.
  • Strong analytical and problem-solving skills, with confidence working with numbers and logic.
  • Clear and effective communication skills - written and verbal to interact with diverse audiences.
  • Demonstrated ability to detail requirements and outcomes clearly and accurately.
  • Experience learning new tools and systems quickly and applying them in a business context.

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Mental health support
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans including pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Full range of statutory leaves of absence