Technical Product Owner
Manulife
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $87,990 - $163,410 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloud
About the role
- Collaborate with Omni-channel communications platform team to deliver a seamless and efficient communication process
- Collaborate with cross-functional teams to gather and prioritize requirements
- Monitors and generates reports on product KPIs
- Utilize data and customer feedback to continuously improve the digital communication experience
- Manage the technology product backlog, define user stories, and set sprint goals
- Act as the primary liaison between stakeholders and the development team
- Monitor and report on product performance, making data-driven decisions
- Monitor system performance, identify optimization opportunities
- Develop and maintain technical documentation for business and technical processes
- Lead the development and execution of a long-term platform strategy
Requirements
- Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field (or equivalent experience)
- 5+ years of experience in a project management, technical product owner, platform owner, engineer, or similar role
- Strong understanding of life insurance industry workflows and processes
- Excellent communication, collaboration, negotiation and interpersonal skills
- Ability to translate business needs into effective solutions
- Experience with program and agile delivery methodologies
- Proficiency in troubleshooting and problem-solving
- Excellent analytical and problem-solving skills
- Experience with project tracking software (e.g. Jira)
- Experience with Azure, AKS on Azure
- Experience with cloud platforms (e.g., AWS, Azure)
- Experience with DevOps principles and tools
- Experience with version control systems (e.g. Git)
- Experience with Agile methodologies
Benefits
- health, dental, mental health, vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension/401(k) savings plans)
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- 11 paid holidays
- 3 personal days
- 150 hours of vacation
- 40 hours of sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementtechnical product ownershipagile delivery methodologiestroubleshootingproblem-solvinganalytical skillsDevOps principlesversion control systemsuser storiesKPI monitoring
Soft skills
communicationcollaborationnegotiationinterpersonal skillstranslating business needsleadershipstakeholder managementdata-driven decision makingreportingoptimization
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information TechnologyBachelor's degree in Information Systems