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Manulife

Manager, Financial Controls – Governance

Manulife

Manager, Financial Controls & Governance overseeing financial controls and governance framework at Manulife. Responsible for ensuring integrity and accuracy of financial processes across operations.

Posted 7/10/2026full-timeWaterloo • 🇨🇦 CanadaSeniorLead💰 CA$85,300 - CA$135,300 per yearWebsite

About the role

Key responsibilities & impact
  • Design, implement, and continuously enhance the financial controls framework across all Sponsor Financial Services operations.
  • Establish governance practices that ensure key financial processes are operating effectively and consistently.
  • Develop and maintain a comprehensive inventory of operational controls, control owners, risk assessments, and remediation plans.
  • Lead ongoing monitoring and validation of critical controls supporting sponsors related financial transactions.
  • Identify control gaps, process deficiencies, and emerging risks, and drive corrective actions to resolution.
  • Establish governance reporting that provides transparency to leadership on control effectiveness, deficiencies, remediation activities, and operational risks.
  • Proactively assess the financial and operational impact of process changes, system enhancements, new products, and business initiatives.
  • Partner with operational teams to ensure risks are identified, evaluated, and mitigated prior to implementation.

Requirements

What you’ll need
  • University degree in Accounting, Finance, Business Administration, or a related field.
  • CPA designation strongly preferred.
  • 7+ years of progressive experience in financial operations, financial controls, governance, audit, risk management, accounting, or financial oversight functions.
  • Demonstrated experience designing and managing control frameworks within large, complex organizations.
  • Strong understanding of financial processes, operational risk management, and accounting principles.
  • Experience assessing financial impacts of operational processes and translating operational activity into accounting and General Ledger outcomes.
  • Proven ability to lead cross-functional initiatives involving multiple stakeholders and business areas.
  • Experience supporting audits and remediation programs.
  • Deep understanding of internal controls, operational risk, governance frameworks, and deficiency management.
  • Strong ability to evaluate control effectiveness and identify gaps before they become issues.
  • Capability to connect operational activities to financial results and General Ledger impacts.
  • Strong understanding of accounting principles, reconciliations, financial reporting, and transaction flows.

Benefits

Comp & perks
  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program including holidays, vacation, personal, and sick days

ATS Keywords

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Hard Skills & Tools
Financial OperationsAudit SupportControl Effectiveness EvaluationAccounting PrinciplesGeneral Ledger ManagementRisk AssessmentRemediation PlanningTransaction Flow AnalysisDeficiency ManagementOperational Controls Inventory
Soft Skills
Stakeholder EngagementProblem SolvingCommunication
Certifications
CPA Designation