Senior Product Manager, Education

Manulife

Senior Product Owner overseeing education and engagement programs in Canada Retirement. Collaborating with teams to enhance financial literacy and member engagement initiatives.

Posted 7/9/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$85,300 - CA$135,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and managing education and engagement programs within the financial services sector, with a strong focus on member insights and regulatory compliance. Proven ability to lead cross-functional teams and execute multiple initiatives effectively.

Highest-signal resume keywords

Program ManagementFinancial Literacy Program DevelopmentProject ManagementBilingualism (English and French)Collaboration and Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Education Program DevelopmentMember Engagement StrategiesRegulatory ComplianceContent ManagementSegmentation and Lifecycle Journeys

Soft Skills

Organizational SkillsInitiative and LeadershipProblem SolvingCommunication SkillsCollaboration

Tools & Technologies

WebinarsPodcastsEvents Management

Industry Keywords

Financial ServicesAdult EducationMember Education ProgramsPrivacy StandardsBrand Standards

About the role

Key responsibilities & impact

Oversee Canada Retirement’s Education and Engagement Programs
Develop and own the roadmap for member education programs
Orchestrate the end-to-end delivery for multiple concurrent initiatives
Develop and launch new education and engagement programs based on member insights
Work with cross-functional teams to develop educational programs and support execution
Run annual planning and quarterly updates
Develop segmentation and lifecycle journeys to drive engagement
Ensure programs meet regulatory, privacy, and brand standards
Manage learning content and refresh strategy
Act as the education SME to various teams

Requirements

What you’ll need

Bachelor’s degree in business, marketing, communications, or a similar program
7–10+ years progressive financial services experience in product or program management
Background in adult education or experience building financial literacy programs
Experience launching and managing education programs (webinars, podcasts, events)
Ability to take initiative, lead projects, and work with minimal supervision
Excellent organizational, prioritization, and project management skills
Ability to identify and understand business problems, explore possible solutions, and provide clear recommendations
Exceptional collaboration, relationship management, and communication skills
Ability to learn quickly and problem solve
Excellent verbal and written communication skills
Bilingualism (English and French) is an asset

Benefits

Comp & perks

Health, dental and vision insurance
Short- and long-term disability
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Employee/family assistance plans
Retirement savings plans including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Generous paid time off including holidays, vacation, personal, and sick days
Full range of statutory leaves of absence