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Senior Product Manager, Education
ManulifeSenior Product Owner overseeing education and engagement programs in Canada Retirement. Collaborating with teams to enhance financial literacy and member engagement initiatives.
About the role
Key responsibilities & impact- Oversee Canada Retirement’s Education and Engagement Programs
- Develop and own the roadmap for member education programs
- Orchestrate the end-to-end delivery for multiple concurrent initiatives
- Develop and launch new education and engagement programs based on member insights
- Work with cross-functional teams to develop educational programs and support execution
- Run annual planning and quarterly updates
- Develop segmentation and lifecycle journeys to drive engagement
- Ensure programs meet regulatory, privacy, and brand standards
- Manage learning content and refresh strategy
- Act as the education SME to various teams
Requirements
What you’ll need- Bachelor’s degree in business, marketing, communications, or a similar program
- 7–10+ years progressive financial services experience in product or program management
- Background in adult education or experience building financial literacy programs
- Experience launching and managing education programs (webinars, podcasts, events)
- Ability to take initiative, lead projects, and work with minimal supervision
- Excellent organizational, prioritization, and project management skills
- Ability to identify and understand business problems, explore possible solutions, and provide clear recommendations
- Exceptional collaboration, relationship management, and communication skills
- Ability to learn quickly and problem solve
- Excellent verbal and written communication skills
- Bilingualism (English and French) is an asset
Benefits
Comp & perks- Health, dental and vision insurance
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Employee/family assistance plans
- Retirement savings plans including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off including holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Education Program DevelopmentMember Engagement StrategiesRegulatory ComplianceContent ManagementSegmentation and Lifecycle Journeys
Soft Skills
Organizational SkillsInitiative and LeadershipProblem SolvingCommunication SkillsCollaboration