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Marketing Manager – Acquisition & Retention
ManulifeMarketing Manager overseeing acquisition and retention programs across affinity partners in the insurance sector. Leading campaign delivery, performance monitoring, and stakeholder collaboration.
About the role
Key responsibilities & impact- Lead end-to-end delivery of acquisition and retention campaigns across a portfolio of affinity partners
- Campaign orchestration across paid media, email, content, direct mail, and digital experiences
- Monitor in-flight performance and make data-backed recommendations on channel allocation
- Create and deliver insight-driven presentations to internal and external stakeholders
- Serve as the day-to-day marketing lead for assigned partners
- Deliver campaigns with a high standard of accuracy and compliance in a regulated environment
- Manage program budget inputs and operational tasks; flagging risks and variances early
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business, or related field
- 5+ years of progressive experience in performance marketing, lifecycle marketing, or integrated campaign management
- Demonstrated experience owning multi-channel acquisition and/or retention programs end-to-end
- Strong analytical and problem-solving skills; ability to translate data into decisions
- Familiarity with key marketing platforms and measurement tools (e.g., adobe analytics, PowerBI, paid social platforms)
- Proven ability to lead cross-functional stakeholders and agencies
- Excellent communication and presentation skills; able to influence senior stakeholders
- High attention to detail, ownership mindset, and strong operational rigor
- Experience in insurance, financial services, or regulated industries (preferred)
- Bilingualism (English and French) is an asset; proficiency required in Québec
Benefits
Comp & perks- health, dental, mental health, vision, short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance marketinglifecycle marketingintegrated campaign managementmulti-channel acquisitionmulti-channel retentionanalytical skillsproblem-solving skillsdata analysis
Soft Skills
communication skillspresentation skillsinfluencing skillsattention to detailownership mindsetoperational rigorcross-functional leadership