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Manulife

Marketing Manager – Acquisition & Retention

Manulife

Marketing Manager overseeing acquisition and retention programs across affinity partners in the insurance sector. Leading campaign delivery, performance monitoring, and stakeholder collaboration.

Posted 6/24/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$73,725 - CA$122,875 per yearWebsite

About the role

Key responsibilities & impact
  • Lead end-to-end delivery of acquisition and retention campaigns across a portfolio of affinity partners
  • Campaign orchestration across paid media, email, content, direct mail, and digital experiences
  • Monitor in-flight performance and make data-backed recommendations on channel allocation
  • Create and deliver insight-driven presentations to internal and external stakeholders
  • Serve as the day-to-day marketing lead for assigned partners
  • Deliver campaigns with a high standard of accuracy and compliance in a regulated environment
  • Manage program budget inputs and operational tasks; flagging risks and variances early

Requirements

What you’ll need
  • Bachelor’s degree in Marketing, Business, or related field
  • 5+ years of progressive experience in performance marketing, lifecycle marketing, or integrated campaign management
  • Demonstrated experience owning multi-channel acquisition and/or retention programs end-to-end
  • Strong analytical and problem-solving skills; ability to translate data into decisions
  • Familiarity with key marketing platforms and measurement tools (e.g., adobe analytics, PowerBI, paid social platforms)
  • Proven ability to lead cross-functional stakeholders and agencies
  • Excellent communication and presentation skills; able to influence senior stakeholders
  • High attention to detail, ownership mindset, and strong operational rigor
  • Experience in insurance, financial services, or regulated industries (preferred)
  • Bilingualism (English and French) is an asset; proficiency required in Québec

Benefits

Comp & perks
  • health, dental, mental health, vision, short- and long-term disability insurance
  • life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program including holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence

ATS Keywords

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Hard Skills & Tools
performance marketinglifecycle marketingintegrated campaign managementmulti-channel acquisitionmulti-channel retentionanalytical skillsproblem-solving skillsdata analysis
Soft Skills
communication skillspresentation skillsinfluencing skillsattention to detailownership mindsetoperational rigorcross-functional leadership