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Marketing Manager – Acquisition & Retention
ManulifeMarketing Manager overseeing acquisition and retention programs across affinity partners in the insurance sector. Leading campaign delivery, performance monitoring, and stakeholder collaboration.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
performance marketinglifecycle marketingintegrated campaign managementmulti-channel acquisitionmulti-channel retentionanalytical skillsproblem-solving skillsdata analysis
Soft Skills
communication skillspresentation skillsinfluencing skillsattention to detailownership mindsetoperational rigorcross-functional leadership
Tools & Technologies
Adobe AnalyticsPowerBIpaid social platforms
Industry Keywords
regulated environmentinsurancefinancial services
About the role
Key responsibilities & impact- Lead end-to-end delivery of acquisition and retention campaigns across a portfolio of affinity partners
- Campaign orchestration across paid media, email, content, direct mail, and digital experiences
- Monitor in-flight performance and make data-backed recommendations on channel allocation
- Create and deliver insight-driven presentations to internal and external stakeholders
- Serve as the day-to-day marketing lead for assigned partners
- Deliver campaigns with a high standard of accuracy and compliance in a regulated environment
- Manage program budget inputs and operational tasks; flagging risks and variances early
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business, or related field
- 5+ years of progressive experience in performance marketing, lifecycle marketing, or integrated campaign management
- Demonstrated experience owning multi-channel acquisition and/or retention programs end-to-end
- Strong analytical and problem-solving skills; ability to translate data into decisions
- Familiarity with key marketing platforms and measurement tools (e.g., adobe analytics, PowerBI, paid social platforms)
- Proven ability to lead cross-functional stakeholders and agencies
- Excellent communication and presentation skills; able to influence senior stakeholders
- High attention to detail, ownership mindset, and strong operational rigor
- Experience in insurance, financial services, or regulated industries (preferred)
- Bilingualism (English and French) is an asset; proficiency required in Québec
Benefits
Comp & perks- health, dental, mental health, vision, short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence