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Bilingual National Field Underwriting Consultant
ManulifeBilingual Regional Field Underwriter specializing in large life insurance cases over $5 million at Manulife. Supporting advisors and enhancing client satisfaction through field underwriting excellence.
About the role
Key responsibilities & impact- Conduct risk assessment and classification in alignment with Manulife's philosophy and standards.
- Proactively and reactively support advisors and clients, particularly with large life insurance cases over $5 million.
- Enhance sales through strong advisor relationships and excellence in field underwriting practices.
- Prepare comprehensive cover letters and respond to preliminary opinions and inquiries promptly.
- Engage directly with clients to provide curated preliminary opinions.
- Collaborate with the National Field Underwriter and Head Office underwriters to ensure consistency and the highest quality decisions.
- Maintain positive and effective relationships with internal and external partners, including advisors, wholesalers, and other specialists.
- Stay updated with industry trends and guidelines by attending underwriting and sales team meetings.
- Manage client expectations by identifying unwanted risks and suggesting alternative product solutions.
- Align with consumer laws and regulations regarding risk classification, confidentiality, and disclosure.
- Identify and propose solutions to enhance processes and customer experience.
- Create and deliver presentations and conduct regular in-person meetings to strengthen advisor relationships.
- Represent Manulife externally.
Requirements
What you’ll need- Minimum of 15 years of experience as an underwriter, specializing in large life insurance cases over $5 million.
- Proven track record in underwriting with a sales and relationship-focused mindset.
- Strong understanding of insurance products, financial and medical guidelines, and non-medical risks impacting mortality.
- Experience with financial reports and training in anti-money laundering practices.
- Ability to work collaboratively with advisors, wholesalers, and underwriters, and think creatively to provide solutions.
- Proficiency in Microsoft Word, PowerPoint, Excel, and Teams.
- Strong time management, organizational skills, and ability to analyze complex information.
- Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from all jurisdictions/provinces within Canada.
Benefits
Comp & perks- Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
- Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
- We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
- Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
underwritingrisk assessmentlife insurancefinancial reportsanti-money launderingmortality risk analysissales strategyprocess enhancementclient relationship managementpresentation skills
Soft Skills
time managementorganizational skillscollaborationcreativitycommunicationrelationship buildingproblem solvingcustomer experience focusadaptabilityproactive support