Retention Sales Director

Manulife

Retention Sales Director responsible for protecting and growing Manulife’s Mid-Large retirement plan business. Focus on retention strategies, risk management, and complex due diligence processes.

Posted 6/6/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLead💰 $110,000 - $190,700 per yearWebsite

About the role

Key responsibilities & impact

Own and execute the retention strategy for Mid-Large Corporate and Taft-Hartley clients
Proactively identify, quantify, and manage retention risk
Develop and execute sponsor-level action plans in partnership with Relationship Management
Lead all aspects of due diligence events, including RFI/RFP strategy, response execution, finalist presentations, and contract negotiations
Design and implement loyalty and engagement programs

Requirements

What you’ll need

Bachelor’s degree
10+ years of experience in the retirement plan industry (Defined Contribution, Defined Benefit, and Non-Qualified plans)
Demonstrated success in retention, sales, or relationship management within the Mid-Large retirement market
Proven ability to lead complex, multi-stakeholder negotiations and renewal cycles
Strong analytical and strategic decision-making capabilities, including pricing and competitive positioning
Active and maintained licenses (Life Insurance and Series 6 or equivalent)
Ability to travel up to 40%

Benefits

Comp & perks

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability coverage
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans (including pension/401(k) savings)
Global share ownership plan with employer matching contributions
Generous paid time off program (up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

retention strategyRFI/RFP strategycontract negotiationsanalytical decision-makingstrategic decision-makingpricingcompetitive positioning

Soft Skills

relationship managementleadershipnegotiationstrategic thinking

Certifications

Life Insurance licenseSeries 6 license