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Risk and Control Specialist – Bank Operations
ManulifeRisk & Control Specialist supporting Bank Operations at Manulife. Executing risk and control programs, maintaining compliance, and enhancing operational risk framework.
About the role
Key responsibilities & impact- Support the execution of the Bank Operations’ Risk & Control Programs, including: Process Criticality & Inherent Risk Assessments (PCIRA), Risk & Control Self-Assessment (RCSA), and control testing
- Assist in ensuring controls align with internal policies and external regulatory expectations to assess Bank Operational risks and controls and identify potential gaps or improvement opportunities
- Support issue management and remediation and assist in reviewing and validating control remediation to ensure issues are effectively addressed
- Support and execute regulatory reporting and compliance activities, including AML, FATCA/CRS, and other regulatory requirements
- Support internal and external audits, SOX testing, and regulatory examinations, including responding to inquiries, coordinating evidence, and supporting walkthroughs
- Support review of control reports and access management tasks
- Build strong relationships across Bank Operations and partner teams to enable effective risk management and governance practices
Requirements
What you’ll need- 3-5 years of experience in Risk or Audit, Operations, or Business Support within a financial services environment
- Strong understanding of operational risk, internal controls, and regulatory expectations (e.g., AML, SOX, access controls)
- Strong analytical, problem-solving, and investigative skills with attention to detail
- Strong written and oral communication skills, ability to effectively communicate ideas and recommendations
Benefits
Comp & perks- Health insurance
- Dental
- Mental health
- Vision
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Paid time off (holidays, vacation, personal, sick days, full range of statutory leaves of absence)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Risk & Control Self-AssessmentProcess Criticality & Inherent Risk Assessmentscontrol testingregulatory reportingAMLFATCACRSSOX testinginternal controlsaccess management
Soft Skills
analytical skillsproblem-solving skillsinvestigative skillsattention to detailwritten communicationoral communicationrelationship buildinggovernance practices