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About the role
Key responsibilities & impact- Accountable for all in good order (IGO) transactions for mortgage worktypes
- Work directly with business unit in response to issues and questions regarding Manulife Bank's products and processes
- Follow AML guidelines and ensure enhanced due diligence is applied for Politically Exposed Person, High Risk Clients and Bank regulations
- Flexibility to work overtime during peak seasons and in high volume situations
Requirements
What you’ll need- Open to fresh graduates with a Bachelor’s degree
- Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience
- Candidates with experience in back-office operations or administrative roles are highly desirable
- A bachelor's degree in any field is required
- Amenable for fixed night shift
- Proficiency in Microsoft tools
Benefits
Comp & perks- flexible environment where well-being and inclusion are more than just words
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
back-office operationsadministrative experienceproficiency in Microsoft tools
Soft Skills
flexibilityresponsivenessattention to detail