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Manulife

Program Manager

Manulife

Program Manager leading complex remediation initiatives at Manulife. Collaborating cross-functionally to ensure timely delivery and operational effectiveness.

Posted 6/3/2026full-timeHalifax • 🇨🇦 CanadaSeniorLead💰 CA$79,700 - CA$129,700 per yearWebsite

About the role

Key responsibilities & impact
  • Drive end-to-end delivery of a complex, cross-functional program
  • Partner with CDSO/Data Office, Operations, reporting teams, and AI/data science partners to align priorities, resolve delivery challenges, and maintain forward momentum.
  • Develop and maintain integrated program roadmaps, governance materials, and status updates
  • Identify opportunities for operational efficiency within our workstream solution development and implement process improvements
  • Ensure operational workflows are documented, standardized, and aligned with best practices
  • Identify program risks and develop mitigation strategies
  • Track and communicate dependencies across business, data, reporting, and technical teams
  • Lead program governance forums and coordinate decision-making across key stakeholder groups
  • Collaborate with business, data, reporting, and technology partners

Requirements

What you’ll need
  • Bachelor’s degree minimum
  • Minimum 7 years of program/project management experience in operations or service delivery, preferably in health, dental, or insurance domains.
  • Experience with process improvement methodologies (Lean, Six Sigma) and tools (Jira, Smartsheet)

Benefits

Comp & perks
  • health, dental, mental health, vision, short- and long-term disability insurance
  • life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • various retirement savings plans (including pension and global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program including holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
program managementproject managementprocess improvementLeanSix Sigma
Soft Skills
collaborationcommunicationleadershipproblem-solvingstakeholder management