Director, Retirement Product

Manulife

Director overseeing product platform initiatives at John Hancock Retirement. Leading development and execution of product management frameworks and enhancing retirement plan customer experiences.

Posted 5/29/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLead💰 $128,550 - $222,820 per yearWebsite

About the role

Key responsibilities & impact

Developing and maintaining standardized product management frameworks, workflows, and tools.
Expertly translating goals, managing stakeholder expectations, and aligning diverse teams through compelling narratives and data-driven insights.
Comfort with data to define KPIs, analyze trends, and identify levers for operational improvement.
Supporting road mapping, prioritizing product portfolio activities, and facilitating data-driven decision-making.
Ensuring smooth coordination between engineering, marketing, sales, and support for product launches.
Managing product analytics to track performance, user engagement, and feature success.
Leading change management and adoption by supporting the rollout of new tools, workflows, or policies.

Requirements

What you’ll need

Minimum of 7+ years of experience as a product director
Strong leadership and communication skills
Ability to take ownership of deliverables
Drive collaboration with cross-functional teams and stakeholders
Ability to balance strategic thinking with detailed execution
Exceptional organization, communication, and interpersonal skills
Ability to cultivate relationships with key stakeholders across functions and levels
Good understanding of project management methodologies and agile processes.

Benefits

Comp & perks

Health insurance
Dental insurance
Mental health coverage
Vision insurance
Short- and long-term disability
Life and AD&D insurance
Adoption and surrogacy benefits
Wellness benefits
Employee and family assistance plans
Retirement savings plans (pension/401(k))
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Up to 11 paid holidays per year
3 personal days
150 hours of vacation per year
40 hours of sick time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product management frameworksdata analysisKPI definitionproduct analyticschange managementagile processesproject management methodologies

Soft Skills

leadershipcommunicationcollaborationstrategic thinkingorganizational skillsinterpersonal skillsstakeholder management