Analyst – Fraud, Waste & Abuse

Manulife

Analyst managing fraud prevention for Long-Term Care Insurance policies. Responsibilities include oversight of cases, team collaboration, and data evaluation for improved fraud detection.

Posted 5/22/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $61,875 - $103,125 per yearWebsite

About the role

Key responsibilities & impact

Perform deep-dive evaluations of at-risk cases, queries and concepts
Manage initial customer communications
Identify and prioritize opportunities for pilot programs
Investigate and support development of efficiency opportunities
Continuously monitor and identify investigative trends
Maintain close collaboration with teams for shared goals
Track and report success measures and key results

Requirements

What you’ll need

3+ years progressive business analysis and/or project management experience
Strong facilitation skills
Ability to build team consensus
Able to translate issues and problems into effective business solutions
Ability to effectively apply project management and business cases methodologies
Advanced written and verbal communication skills
Ability to build effective business relationships with stakeholders

Benefits

Comp & perks

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability
Life and AD&D insurance coverage
Employee and family assistance plans
Retirement savings plans (including pension/401(k) saving plans)
Financial education and counseling resources
Generous paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisproject managementefficiency opportunitiesinvestigative trendssuccess measureskey results

Soft Skills

facilitation skillsteam consensusproblem-solvingcommunication skillsrelationship building