Director, IT Product Management, Client Management, Sales Enablement

Manulife

Product Delivery Director managing Client Management and Sales Enablement products at leading asset manager. Driving strategic initiatives, platform enhancements, and operational excellence.

Posted 5/15/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesLead💰 $127,330 - $236,470 per yearWebsite

About the role

Key responsibilities & impact

Own product delivery across Client Management applications and Sales Enablement platforms.
Lead and develop a high-performing team of engineers, analysts, and QA across agile squads; set goals, coach, and drive accountability.
Partner with Product, Sales, Client Service, Marketing, Operations, and Compliance to shape roadmaps.
Deliver strategic initiatives and platform modernization: scalability, performance, security, and data quality improvements.
Oversee KLO, incident management, and SRE practices to ensure production stability.
Establish delivery rigor: OKRs, KPIs, release cadences, dependency management, and cross-team governance.
Drive the book of work for Sales Enablement, including Client 360 capabilities, data integration, and workflow automation.
Advance AI-enabled solutions with responsible AI governance.
Manage vendor/partner relationships and contracts, ensuring value realization and roadmap alignment.

Requirements

What you’ll need

10+ years in product delivery/program management or technology leadership in financial services; investment management experience strongly preferred.
Proven leadership managing cross-functional engineering/analysis teams delivering complex, data-rich products at scale.
Demonstrated success with agile delivery (Scrum/Kanban), DevOps/SRE practices, and CI/CD.
Experience delivering client reporting/onboarding/servicing platforms and sales enablement solutions.
Strong stakeholder management and executive communication; ability to align priorities and drive outcomes.
Solid understanding of data integration, APIs, and event-driven architectures; familiarity with data governance and controls.
Track record of operational excellence: SLAs, incident/problem management, change/release management.

Benefits

Comp & perks

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans (including pension/401(k) savings plans)
Global share ownership plan with employer matching contributions
Generous paid time off program (up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product deliveryprogram managementagile deliveryScrumKanbanDevOpsSRE practicesCI/CDdata integrationAPIs

Soft Skills

leadershipstakeholder managementexecutive communicationgoal settingcoachingaccountabilitycross-team governancealignment of prioritiesdriving outcomesoperational excellence