General Director – Underwriting Risk Management

Manulife

General Director overseeing Underwriting Risk Management for Manulife, an international financial services provider. Leading risk identification, controls, and team development in underwriting practices.

Posted 4/23/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLead💰 $128,550 - $222,820 per yearWebsite

About the role

Key responsibilities & impact

Assist the Chief Underwriter and Associate Chief Underwriter in identifying new areas of potential risk.
Have a complete understanding of all current underwriting guidelines and practices, to include global standards.
Dissect and identify new risks and establish clear pathway in developing new Controls.
Evaluate the results of Controls testing and identify any trends for training purposes.
Evaluate and identify potential risk in the underwriting environment.
Maintain current knowledge of industry trends practices.
Stay on top of an ever-changing regulatory environment.
Adapt to Innovation.
Ensure that Underwriting Management team receives necessary information.
Establish strong working relationship with other departments of the company.
Communicate with senior leaders.
Execute on company goals, both short and long term.
Participate in and provide leadership in the Underwriting Department People management.
Be a knowledge resource for underwriters at all levels.
Understand and execute on Corporate responsibilities.
Ensure team members are trained and have a clear understanding of objectives and expectations.
Actively participate in the development, implementation and management of Risk management staff.
Champion Change Management principles within the Risk Management team.
Maintain positive work environment for team members.

Requirements

What you’ll need

Post-secondary education or equivalent work experience
Minimum 15 years underwriting experience
Minimum 5 years Underwriting Risk Management experience
Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices
In depth knowledge of unique estate, business and insurance planning tools and techniques
In depth knowledge of current political, economic, financial and legislative events impacting risk
Expert knowledge of company’s insurance product portfolio
Expert knowledge of reinsurance, marketplace treaties, agreements and available capacity
Exceptional priority management with ability to work effectively under deadlines
Strong organizational, analytical and problem-solving skills
Effective presentation skills
Strong written and verbal communication skills
Strong creative and critical thinking skills
Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts
High level understanding of the principles of product pricing

Benefits

Comp & perks

health, dental, mental health, vision insurance
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
financial education and counseling resources
paid time off program includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time

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Hard Skills & Tools

underwritingrisk managementinsurance contract lawfinancial underwritingmedical underwritingnon-medical underwritinginsurance product portfolioreinsuranceestate planning toolsbusiness planning tools

Soft Skills

priority managementorganizational skillsanalytical skillsproblem-solving skillspresentation skillswritten communicationverbal communicationcreative thinkingcritical thinkingleadership