Manulife

Senior Implementation Analyst

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: Waterloo • Canada

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Salary

💰 CA$51,975 - CA$86,625 per year

Job Level

Senior

About the role

  • Dedicated contact during the implementation, providing clear verbal and written communications that provides value to both the Regional Group Office (RGO) sales staff, Plan Sponsors and Market Sources
  • Ensure sold plan designs can be administered within the technology, processes, procedures, and product offerings utilized within all areas of Group business
  • Evaluate and determine appropriate non-standard risk assessments for non-complex new business
  • Provide analysis and technical support regarding product, pricing, and alternate funding arrangements
  • Engage Group Benefit business internal partners as needed to resolve client requests and issues, escalating to management as necessary
  • Support the RGO in maintaining Plan Sponsor and Market Source relationships by responding to risk, benefit, eligibility and administrative inquiries
  • Actively participating in Group Benefit and Underwriting process and product improvement initiatives
  • Other duties as assigned

Requirements

  • In-depth understanding of Group Life and Health concepts and terminology applicable to all markets
  • Excellent and extensive knowledge of Manulife Systems
  • Excellent knowledge of Word, Excel
  • Comfortable with math and applying actuarially approved pricing methodology
Benefits
  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program in Canada including holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk assessmentproduct analysispricing methodologyGroup Life conceptsGroup Health conceptsactuarial principles
Soft Skills
communicationproblem-solvingcollaborationclient relationship management