
Operational Risk & Resilience Manager
Manulife
full-time
Posted on:
Location Type: Hybrid
Location: Lapu Lapu City • Philippines
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About the role
- Actively participate in providing effective oversight and challenge over risk domains and governance activities performed by business owners
- Evaluate and identify non-compliance with standard requirements and escalate to direct managers
- Evaluate and recommend new controls where gaps have been identified
- Review and assess incidents and operational loss events, perform root cause analysis
- Perform thematic reviews across businesses and/or segments and raise potential enterprise level problems or issues
Requirements
- Broad knowledge of financial services/insurance business and related products
- Strong knowledge of operational risk management
- Minimum 3-5 years of experience in operational risk management or related fields
- Knowledge of operational risk domains
- Strong professional skepticism, detail-oriented with excellent analytical and critical thinking skills
- Ability to quickly understand business processes and their risk implications
- Results-oriented with a focus on quality
- Solid written and oral communication skills
- Strong influencing skills
- High proficiency in MS Office Products and data analytics tools is a PLUS
- Self-starter with the ability to work with little guidance.
Benefits
- flexible environment
- well-being and inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational risk managementroot cause analysisthematic reviewsdata analytics
Soft Skills
professional skepticismdetail-orientedanalytical skillscritical thinkingresults-orientedcommunication skillsinfluencing skillsself-starter