Manulife

Payroll Analyst

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Salary

💰 $61,875 - $103,125 per year

About the role

  • Independently process and audit biweekly and weekly U.S. payrolls across 50+ states, multiple legal entities, and six federal EINs, ensuring accuracy, timeliness, and compliance.
  • Review and validate all payroll changes including new hires, terminations (voluntary/involuntary), promotions, transfers, incentive pay, overtime, LOAs (STD, LTD, paid/unpaid), garnishments, overpayments, and recovery transactions.
  • Execute payroll transactions for RSUs, DSUs, GSOPs, other equity compensation programs, deferred compensation, retirement plans (401k, pension), Board of Director, and executive payrolls.
  • Perform gross-to-net calculations, reconcile net pay, taxes, and third party remittances, ensuring complete accuracy.
  • Create and process off-cycle payrolls, on demand checks, EFT adjustments, and other special payments as required.
  • Support payroll operations in Workday, integrated with enterprise payroll systems such as ADP GlobalView, SAP, or Ceridian, including performing manual corrections when integration errors occur.
  • Monitor, troubleshoot, and resolve inbound payroll interfaces including PECI and other third party vendor file feeds.
  • Prepare and upload batch files and conduct large volume data audits to ensure data integrity across systems.
  • Build and analyze custom reports, reconciliations, and large-file analytics to identify anomalies, validate data completeness, and uncover emerging trends.
  • Perform reasonableness checks across payroll results to ensure compliance with federal, state, and local regulations.
  • Support internal and external audits, ensuring complete documentation, walkthrough support, and control adherence.
  • Contribute to year end processes including W-2, W-2c, amended filings, and reconcile year end data for compliance accuracy.
  • Research and implement legislative changes impacting payroll at the federal or state level.
  • Respond to, track, and resolve payroll tax notices from the IRS and state agencies.
  • Maintain and update payroll SOPs, ensuring they reflect current practices, controls, and regulatory expectations.
  • Independently analyze and resolve complex or escalated payroll issues, using strong judgment, critical thinking, and compliance awareness.
  • Partner across the Payroll team to validate analysis, stress test decisions, and ensure accurate outcomes for non standard or sensitive scenarios.
  • Use AI tools to accelerate root cause analysis, enhance reconciliations, improve documentation, streamline research, and strengthen overall payroll review accuracy.
  • Champion continuous improvement, identifying automation opportunities, control enhancements, and technology enabled ways to simplify and modernize payroll delivery.

Requirements

  • 4–6 years of end to end U.S. payroll experience in a high volume, multi state environment.
  • Strong proficiency in multi-state taxation, wage laws, complex jurisdictions, and high volume compliance.
  • Experience with Workday and enterprise payroll systems such as ADP GlobalView or SAP.
  • Demonstrated ability to independently research, analyze, troubleshoot, and resolve complex payroll issues.
  • Advanced Excel skills, including pivot tables, lookups, formulas, and working with large datasets.
  • Strong analytical, critical thinking, and problem solving capabilities with high attention to detail.
  • Ability to work autonomously while collaborating effectively across the team.
Benefits
  • Health insurance
  • Dental benefits
  • Mental health support
  • Vision insurance
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans (including pension/401(k) savings plans)
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays
  • 3 personal days
  • 150 hours of vacation
  • 40 hours of sick time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
U.S. payroll processinggross-to-net calculationsdata auditsmulti-state taxationadvanced Excelpayroll compliancepayroll transactionsreport buildingdata reconciliationlegislative research
Soft Skills
analytical skillscritical thinkingproblem solvingattention to detailindependent researchcollaborationjudgmentautonomycommunicationcontinuous improvement