Bilingual Life Claims Adjudicator
Manulife
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$51,375 - CA$85,625 per year
Job Level
JuniorMid-Level
About the role
- Review and adjudicate death claims
- Verify eligibility by analyzing policy details and supporting documentation
- Request additional information if necessary
- Maintain accurate and complete claim records
- Communicate claim decisions clearly to beneficiaries and stakeholders
- Identify potential fraud indicators and escalate cases
- Collaborate with underwriting, legal, and compliance teams
Requirements
- University degree or equivalent work experience
- 2+ years of experience in life insurance claims adjudication or a related field
- Bilingual (French & English) is required
- Strong knowledge of life insurance products, policy provisions, and regulatory requirements
- Excellent attention to detail and analytical skills
- Exceptional interpersonal and communication skills
- Ability to manage multiple priorities and work effectively under pressure
- Familiarity with fraud detection practices and compliance standards
Benefits
- health, dental, mental health, vision insurance coverage
- short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans including pension and global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims adjudicationpolicy analysisfraud detectionregulatory compliancelife insurance productspolicy provisionsanalytical skillsattention to detail
Soft skills
interpersonal skillscommunication skillsability to manage multiple prioritieswork under pressure