Senior Analyst, Global Archer Services
Manulife
full-time
Posted on:
Location Type: Hybrid
Location: Quezon City • 🇵🇭 Philippines
Visit company websiteJob Level
Senior
About the role
- Lead the documentation of business processes, ensuring clarity and precision in capturing workflows and procedures.
- Develop and maintain comprehensive risk and control documentation, ensuring alignment with internal policies and regulatory standards.
- Conduct thorough control analysis to identify potential risks and recommend mitigation strategies.
- Utilize Visio to create detailed flow charts that visually represent processes and controls, enhancing understanding and communication across teams.
- Provide admin support to end-users, conduct UAT/Prod Testing, manage Archer Access Security
- Monitor and report on data quality within the Archer system.
- Assist in automating data ingestion processes and maintaining data integrity.
- Conduct regular access security reviews to ensure appropriate access controls.
- Document processes, procedures, and project work, ensuring comprehensive records are maintained.
Requirements
- Minimum 3-6 years of experience in operational risk management plus strong knowledge of operational processes, risks and controls.
- High proficiency in MS Office Products and data analytics tools such as Power BI is a PLUS.
- Proficiency in Visio and other documentation tools.
- Strong analytical skills with a focus on risk and control.
- Excellent communication skills to effectively document and convey complex processes.
- Broad knowledge of financial services/insurance business and related products
- In-depth subject matter expertise in OSFI E-21 specifically Business Continuity.
- Well-understood connection with Crisis Management, Incident Management, Disaster Recovery and Third-Party Risk Management.
- Solid written and oral communication skills
- Strong influencing skills with the ability to build effective relationships, both within and across divisions
- Detail-oriented with excellent analytical, critical thinking and problem-solving skills with the ability to think strategically.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational risk managementrisk analysisdata analyticsdata integrityprocess documentationcontrol documentationUAT testingdata ingestion automationanalytical skillscritical thinking
Soft skills
communication skillsinfluencing skillsrelationship buildingdetail-orientedproblem-solvingstrategic thinking