Manulife

Director, Third Party Risk

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: Halifax • 🇨🇦 Canada

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Salary

💰 CA$94,200 - CA$169,560 per year

Job Level

Lead

About the role

  • Define and maintain the Manulife’s third-party Risk Framework, standard and controls
  • Provide Oversight and Challenge in evaluating risks related to information security, business continuity/disaster recovery, regulatory and technology introduced by third-Parties to the Manulife environment
  • Design processes to support third-Party Risk identification and management
  • Build tools in support of the third-Party Risk identification and management
  • Conducting research on industry related trends, events and best practices
  • Report to the AVP, Operational Resilience and assist in the delivery of a comprehensive Third-Party Risk Management program across Manulife
  • Actively contribute to and participate in the oversight and challenge of the global Third Party program
  • Work with many teams in the business including Procurement, Vendor Governance, Legal, Compliance, Information Risk 2nd line, and Segment teams
  • Participate in providing oversight and effective challenge to the outputs of the first line of defense related to the Third Party Program, including Exit Plans, Onboarding, and Risk Assessment activities
  • Support the standardization and automation strategy by researching best practices related to the third-Party assessment processes and tools
  • Advise in the investigation of material loss events caused by Third-Parties

Requirements

  • University Degree (Technology, Business, Risk Management, Auditing or related discipline)
  • 3-7 years progressive experience in third-Party Management
  • Hands-on experience in developing third-Party risk management policies, standards, and controls
  • Direct experience with the implementation, execution, and/or maintenance of a third-Party Risk Management program in a large and complex multinational financial institution
  • Performed third-Party risk and control assessments, and performance assessments
  • Previous oversight and effective challenge (2nd line of defense) experience is preferred
  • Track record in process improvement and process design
  • Demonstrated leadership experience and ability to work independently
  • Excellent communication skills (oral and written) including presentation skills and demonstrated ability to present at all organizational levels
  • Innovative problem-solving skills with the proven ability to exercise flexibility and judgment in assessing business issues and risks in a dynamic environment
  • Strong interpersonal skills, including demonstrated ability in applying sensitivity and professionalism when communicating across geographical and cultural boundaries
  • Strong influence and negotiation skills; ability to achieve consensus in a decentralized/federated environment
  • Results-oriented with the ability to work independently and as part of a team, managing multiple priorities within tight deadlines
  • Flexibility to accommodate global project schedules, which may include off-hours conference calls and domestic and international travel that may be required
  • Strong time management and organizational skills to manage multiple tasks and changing priorities.
Benefits
  • Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans (including pension)
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Generous paid time off (holidays, vacation, personal, sick days)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
third-party risk managementrisk assessmentprocess improvementpolicy developmentcontrols implementationdisaster recoverybusiness continuityperformance assessmentsoversight and challengeprocess design
Soft skills
leadershipcommunicationproblem-solvinginterpersonal skillsinfluencenegotiationresults-orientedtime managementorganizational skillsflexibility
Certifications
University Degree in TechnologyUniversity Degree in BusinessUniversity Degree in Risk ManagementUniversity Degree in Auditing