BMS Service Project Manager

Mantis Innovation

BMS Service Project Manager leading day-to-day service operations for building automation systems. Overseeing project execution and technician support at Mantis Innovation in Denver, CO.

Posted 7/23/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading BMS Service Technicians and managing service projects, ensuring adherence to safety and quality standards. Proficient in advanced troubleshooting of building automation systems and coordinating resources for efficient service delivery.

Highest-signal resume keywords

BMS ExperienceAdvanced TroubleshootingProject CoordinationTeam LeadershipMethod of Procedures (MOPs)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BASHVAC ControlsBuilding AutomationService DocumentationRoot-Cause AnalysisCommissioning ActivitiesSystem UpgradesTechnical EscalationLabor Utilization TrackingChange-Order Identification

Soft Skills

CoachingCommunicationMentorshipProblem-SolvingTeam Development

Industry Keywords

Data CentersMission-Critical FacilitiesHealthcareService ProjectsField Service Operations

About the role

Key responsibilities & impact

Lead daily activities of BMS Service Technicians across assigned service projects and customer sites
Coordinate technician scheduling, dispatch, and resource allocation to support service commitments
Monitor service progress and ensure work is completed safely, efficiently, and in accordance with company standards
Support execution of service projects, repairs, commissioning activities, system upgrades, and corrective actions
Track project milestones, labor utilization, and service completion status
Escalate resource constraints, schedule risks, and customer-impacting issues to the Construction Manager
Serve as the primary technical escalation point for technicians on complex controls issues
Support or perform advanced troubleshooting of BMS hardware, software, controllers, integrations, and networks when required
Review root-cause analysis and corrective actions for recurring system issues
Validate commissioning activities, programming changes, and system modifications
Ensure service documentation and technical records are completed accurately and consistently
Promote troubleshooting best practices and continuous technical development across the team
Maintain service schedules, work-order status, documentation, and project reporting
Support forecasting, labor planning, and budget tracking for assigned service work
Identify potential change-order opportunities and communicate them to management
Coordinate equipment, materials, subcontractors, and internal resources needed to complete service activities
Ensure all service records, reports, and closeout documentation are submitted accurately and on time
Coordinate service updates, outage communications, and project status information with customers and internal stakeholders
Partner with the Construction Manager on escalated customer concerns and service recovery efforts
Ensure customers receive timely communication regarding service progress and issue resolution
Coach, develop, and support BMS Service Technicians through field leadership, training, and mentorship
Reinforce quality, safety, and documentation standards across all service activities

Requirements

What you’ll need

4–7 years of BMS, BAS, HVAC controls, or building automation experience
1–3 years leading technicians, crews, or field service operations
Experience creating and upholding Method of Procedures (MOPs) to manage projects.
Experience coordinating service projects, work orders, schedules, and field resources
Advanced troubleshooting capability across controls systems, networks, and integrations
Experience working in data centers, mission-critical facilities, healthcare, or similar environments

Benefits

Comp & perks

Medical
Dental
Vision
FSA
HSA
401k Matching
Paid Vacation
Paid Sick
Paid Holidays
Paid Parental Leave
Paid Short Term & Long Term Disability
Tuition Reimbursement
Flexible hybrid work schedule