BMC Helix Tech Lead, Developer

Manning Global AG

BMC Helix Tech Lead/Developer for Manning Global working on telecom solutions. Leading BMC Remedy ITSM implementation and development for a blue chip client in the UK.

Posted 6/13/2026full-timeRemote • 🇬🇧 United KingdomSenior💰 £70,000 - £90,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudITSMSDLCSOAP

About the role

Key responsibilities & impact

Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements
Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary
Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns
Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team
Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics
Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency
Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy

Requirements

What you’ll need

Active Security clearance or eligible to reactive expired clearance or eligible to get security clearance
10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery
5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery
Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers
Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems
Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows
Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models
Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs
Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems
Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements
Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary
Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns
Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team
Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics
Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency
Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy
Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks
Experience working in Agile/Scrum development methodologies
Strong communication and stakeholder management skills

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Manning Global AG Website LinkedIn All Job Openings 501 - 1000 employees Founded 2000 🎯 Recruiter 🤝 B2B 📡 Telecommunications Recruitment
B2B
Telecommunications Manning Global AG is one of the fastest growing staffing and managed services organizations globally, partnering with numerous Blue Chip Companies in sectors such as Telecoms, IT, ICT, Pharmaceuticals, Finance, Media, and Banking. They offer various services including temporary staffing, permanent staffing, managed services, and recruitment process outsourcing, helping individuals find their ideal job positions worldwide. BMC Helix Tech Lead, Developer Job not on LinkedIn 🔥 40 minutes ago 🇬🇧 United Kingdom – Remote 💵 £70k - £90k / year ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer AWS Azure Cloud ITSM SDLC SOAP Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements
Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary
Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns
Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team
Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics
Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency
Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy 🎯 Requirements
Active Security clearance or eligible to reactive expired clearance or eligible to get security clearance
10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery
5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery
Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers
Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems
Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows
Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models
Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs
Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems
Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements
Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary
Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns
Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team
Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics
Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency
Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy
Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks
Experience working in Agile/Scrum development methodologies
Strong communication and stakeholder management skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Software Engineer 🔥 5 hours ago Gecko | AI-Powered Student Engagement Platform 11 - 50 📚 Education ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Senior Software Engineer at Gecko, creating AI-driven solutions for universities to enhance student engagement. Leading the design and implementation of systems while mentoring junior engineers. 🇬🇧 United Kingdom – Remote 💰 $2.3M Venture Round - GeckoLabs on 2019-06 ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer 🇬🇧 UK Skilled Worker Visa Sponsor Laravel PHP Blast Technical Lead 🔥 12 hours ago AECOM 10,000+ employees Website LinkedIn All Job Openings Blast Technical Lead specializing in protective design solutions for diverse markets at AECOM. Collaborating closely with clients and teams for effective protective design and analysis. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer 🇬🇧 UK Skilled Worker Visa Sponsor Technical Lead 🔥 12 hours ago AECOM 10,000+ employees Website LinkedIn All Job Openings Blast Associate Technical Lead specializing in blast design and support at AECOM. Collaborating with Security and Structural teams on diverse projects across various sectors. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer 🇬🇧 UK Skilled Worker Visa Sponsor Blast Technical Lead 🔥 12 hours ago AECOM 10,000+ employees Website LinkedIn All Job Openings Blast Associate Technical Lead specializing in blast analysis and design at AECOM. Delivering protective design solutions across diverse markets. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer 🇬🇧 UK Skilled Worker Visa Sponsor Blast Technical Lead 🔥 12 hours ago AECOM 10,000+ employees Website LinkedIn All Job Openings Blast Technical Lead at AECOM specializing in protective design solutions and blast analysis. Collaborating with multidisciplinary teams to enhance safety and resilience in diverse markets. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer 🇬🇧 UK Skilled Worker Visa Sponsor View More Full-stack Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

BMC HelixBMC Remedy ITSMCMDB architectureREST integrationsSOAP integrationsHelix Innovation StudioAgile methodologiesautomation workflowsdata governancetelecom IT systems

Soft Skills

communicationstakeholder managementcollaborationproblem-solvingleadership

Certifications

Active Security clearance