Collections Officer
Manila Recruitment
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Tech Stack
About the role
- Connect with customers to ensure timely collection of all overdue accounts via phone and email
- Allocate daily bank statement payments and perform other billing duties
- Maximise cash flow and minimise Days Sales Outstanding (DSO)
- Collaborate with the national sales team and build strong relationships with customers
- Reconcile customer accounts accurately and efficiently
Requirements
- At least 3 years of experience in billing and collections
- Demonstrated experience in a similar role within a medium to large size organization
- Strong experience in accounts receivable, banking and account reconciliations, and allocation of receipts
- Ability to build relationships with clients to deliver mutually beneficial outcomes
- Empathetic and persuasive communication skills in collections of outstanding debt
- Demonstrated inclusive and interpersonal attributes
- Exposure to accounting software such as Netsuite, Salesforce, or ERP
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingcollectionsaccounts receivablebankingaccount reconciliationsallocation of receiptscash flow managementDays Sales Outstanding (DSO)
Soft Skills
relationship buildingempathetic communicationpersuasive communicationinterpersonal skillsinclusive attributes